I went in looking for a good deal on a vehicle and had several dealers in mind at the time. It was later in the evening so I met with Gary Deibert. He put a deal together on a few vehicles and promised to beat any other dealer around. The next day I was contacted by Scott Keath... both gentlemen came up with a deal that satisfied my wants and never pressured me at all. It was a great experience and i was very pleased as I drove away with a new 2018 Punk'n colored Jeep Wrangler Unlimited Sahara with matching hard top!
We are from Red Lion, PA and traveled to Lebanon to purchase our family vehicle, a dodge grand caravan, and we love it. Our sales consultant, Mr. Bill Ehrgood, was a great person to work with and he went above and beyond to make us happy with our purchase. The customer service was very good and everything was done fast and no hassle. Everyone was so polite and helpful. I strongly recommend this dealership. So glad we selected Ladd Hanford.
Best buying experience of my life, period!!! Internet sales rep Casey Lindsey and sales manager Jason Russell were extremely professional, friendly and made me feel like family the second I stepped foot on the lot. Their price on the vehicle I wanted was already 800 dollars under KBB fair value and they even worked with me to get me lower! That's unreal considering they were already under KBB's fair price. I shopped around and researched market pricing on the vehicle I wanted for 2 months and was meet with disappointment from 6 other dealers. Needless to say we closed the deal in about a half hour, that's including the test drive!!!!!!
I would give 6 starts to this dealership if I could. You can shop around if you want, but Hondru will be your last stop for your next vehicle. I can't thank Casey and Jason enough for all they did to get me in my new vehicle!!!!!!!!! I love the vehicle and everything about my buying experience at Hondru. Other dealers should take notes, this is how it's done.....
Service personnel, Jesse is very professional and honest with his customers. He makes sure that he can keep cost down if he can too and provide his customers with safe efficient and reasonable service on our vehicle.
Tom was a pleasant salesman, No presure.. He answered questions. Also, he stayed past store hours to complete sale. So I could receive my Nissan Rogue that* night. Great service! And I Iove my vehicle. Will recommend you to others.
I contacted Amanda a few days prior to my buying my car, as this was my first dealership car buying experience. She was very quick to respond and answered any questions I had. I came to test drive two cars, and she had them ready for me as soon as I got there. After testing those two out, she was more than willing to help me with any questions or if I wanted to test drive any more cars. We test drove one last car and that ended up being the one I fell in love with. I came back the next day and got everything situated in under an hour. Made my first car buying experience pretty flawless, and I was not pressured into anything which was a relief. Please come here!
I have probably purchased 20 vehicles and I have to say that this was one of the best experiences ever. From the time I walked in, I wasn't harassed by pushy sales people but was quickly greeted and directed to Matt to answer some questions. I asked for numbers on their vehicle and to get a number on my trade. By the time I came back from the test drive Matt already had everything prepared for review. Came back with my wife the next day so she could see the vehicle and came back 2 days later to pick it up. We were under a tight timeframe and I asked Matt if we could be in and out in 20 minutes. He said he would do his best and we were done in 15! No pressure, extremely helpful and a great value.
Tom was great. We came all the way from South Jersey to buy a truck and he made our experience worth the trip. Was a great help with transferring the tags and registration from PA to New Jersey. Would make the trip again.
Excellent as always! Have been a Jeep lady for more years than I like to count, you folks are the best. Always feel comfortable and well taken care of, but I do actually think you all have improved service in the past two years and I was not complaining before!
I seriously never knew buying a vehicle could be this smooth. I live 4 hours from this dealership and would return in a heart beat. I dealt with the internet sales team to make sure it was worth the travel....it MOST CERTAINLY was! Excellent service and respect from the time I took my first step into the door right down to when I drove my truck off the lot. Highly recommended over and over.
I had a great truck buying experience at New Holland. I purchased a used F350. From the moment I called to the the time I drove off the lot, everyone at New Holland was professional, detailed and not pushy. I came from quite a distance; my salesman, Andy Bogedain, accurately described the truck over the phone, notified me of a small defect after I had agreed to purchase (it was not a deal breaker) and had all paperwork set up when I arrived. I'd certainly recommend this dealership to anyone looking for a new or used vehicle. Cherry on top: it's located in a nice little town, right in the middle of Amish Country.
Brian is a great salesman to deal with. Very easy going and not pushy like others I have dealt with in the past. Would recommend them to anyone and I traveled 60 miles to get the vehicle I wanted.
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