No pressure sales, beautiful facility and their prices are better than many big dealerships. It was worth the 30 mile drive for me and while I didn't buy a car that day, when I find the car that I like and if they have it, I'll be back.
Worked with Keith Barbin who was very friendly and many years of experience in the industry. We were very selective and purchased a 1 year old 14,000 mile rental return with no issues whatsoever. The interior and exterior were nearly perfect and the condition was “like new”. The price was very reasonable and we were impressed with their “dealer level” service department, which you really don’t find at many used car places. We even had our other two cars serviced there while working on the deal for the new car.
Jerry took the time to insure I was satisfied with the repair of my vehicle. He provides excellent feedback and listens to what you need. He then goes above and beyond what the customer ask of him. If you truly want to insure you get the proper respect as a customer and if you want to ensure repeat customers then I would make sure all your service advisors perform as well as Jerry. No two people are alike but it???s a very comforting fact that I know who I???m going to ask for when I come back to Huffines Dodge
I found the Jeep I wanted thru Truecar...Terry emailed & texted me right away (that gave him a leg-up on other salesmen - texting is easier communication). He answered MANY questions (with NO hassle) & supported me thru my selection & ultimately car deal. It was THE easiest vehicle purchase I've ever made! Everything was exactly as promised...zero surprises! Love my Jeep & would highly recommend Terry & Huffines to anyone looking to make a new car purchase!
In search for a salesman who listens, Terry is the one!
by Dren22 from DealerRater.com
November 28, 2018
After three weeks and multiple test drives at multiple dealerships, accompanied by sales pitch after sales pitch attempting to force me into just any vehicle and not the one I specifically was in search of, I reached out to Huffines in Lewisville. Before ever stepping foot onto the lot, the general manager sent a few cars listing their attributes. Upon receiving them, they invited me to come in and Terry presented the 2018 Jeep Compass of my dreams. I was sent the upfront, true no haggle price and once I arrived test drove the vehicle. They provided a full Carfax detail and I feel like Terry and the team at Huffines went above and beyond my expectations. The general manager spoke to me first removing all pressures to buy. Terry spent quite a bit of time with me and even their finance team was very informative and easy to understand. This being my first car purchase, I can't thank the entire team enough for such a positive experience. I will be referring more of my friends and family to Huffines for the unmatched level of service.
Larry was our salesman via the internet. We located the vehicle and it was more than we ever hoped for. It trumps a new car! Larry answered every question, was courteous, timely, and knowledgeable about our vehicle. I would definitely purchase from Huffines again!
Miranda my service advisor was amazing! She always takes care of me, and my truck! In all honesty I have two Ram dealerships closer to where I live, but I choose to go to Huffines because of employees like her.
From the time I walked in the door, looked at the 2019 Ram Rebel that I wanted, had my trade in appraised came back the next day and purchased my new Ram I knew it was the right choice. From the sales guys that I worked with to the accessory specialist to the finance guy. It was a completely refreshing experience.
Gerardo Garvalena took good care of me, Jeff was also helpful. Gerardo took a series of videos and pics and sent me, and to sweeten the deal, he even threw in 4 new tires, which i know are not cheap for this vehicle. the Tesla arrived in pristine shape as advertised. the admin staff was helpful in getting purchase and registration documents as well.
Very knowledgeable, polite, and listened to what we wanted everything he promised he delivered. everyone was helpful. no pressure sales fair deal on our trade. For the first time, I don't lose my cool in a dealership.
Ray Cleo Christian was an attentive Service Consultant. He was helpful and got back to me in a timely manner. I would come back to this Dodge for service on my truck.
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