I bought my 2000 Tundra new in August 1999. Keep it in tip top shape always. Had emergency 11-15-2018/Monday after starting Tundra. Running rough & engine check light came on. I had to take my Wife to an appointment at UT Southwestern Hospital in Dallas, Tx for followup on a recent surgery. I called Justin Ryan, Service Mgr at Pat Lobb Toyota in McKinney, Tx. Justin gave me a loaner vehicle at no cost while my Tundra was being repaired by my always go to Senior Certified Master Tech, Jeff Colefield. The #2 Cylinder Coil (8 Cylinder Engine) had malfunctioned and needed replacing. These 2 people who I always depend on when any of my vehicles need repairing, came to my rescue in this emergency situation. It was a great stress relief knowing I could depend on them to meet my vehicle repair needs. Thanks so much Justin Ryan & Jeff Colefield
a big thank you to michael and stephen , you guys made this whole thing go down without a hitch ... this is the only 1968 coronet in my neck of the woods . a ton of compliments on the car . thanks guys .
I was able to find the perfect vehicle, had several friendly helpful conversations, was given a fair deal and was able to close in no time. From first contact until delivery 600+ miles away took less than one week. Bryce and all involved treated me right. If I am ever in the market again...Starwood is where I will buy.
Car Selling WARLORDS!!!! A PLUS SUPER great experience from KEVIN to STEPHEN to little old Sam!! :) Thanks guys for the jeep and looking forward to the next BUY!! WINK WINK nudge nudge .... old restored jeep army truck WhOOPSI!
The dealership was absolutely fantastic! Shawn and the rest of the staff were fantastic! Best Dealership ever! If you are an American and want to show that you love your country then you should buy from Starwood motors!
David in sales was excellent ti work with. Straight fwd and honest to deal with, especially when purchasing long distance. Bike was just as described. Would def buy from him again. Finance person not so good. Grumpy and not helpful. $2k limit per card a pain. No reason why I couldn't use a single card for the purchase.
Great buying experience....and nice salesmen too. Ask for Chris when you get there and definitely would recommend anyone to buy a vehicle from them. Great car inventory and their vehicles are very clean.
No pressure sales, beautiful facility and their prices are better than many big dealerships. It was worth the 30 mile drive for me and while I didn't buy a car that day, when I find the car that I like and if they have it, I'll be back.
Worked with Keith Barbin who was very friendly and many years of experience in the industry. We were very selective and purchased a 1 year old 14,000 mile rental return with no issues whatsoever. The interior and exterior were nearly perfect and the condition was “like new”. The price was very reasonable and we were impressed with their “dealer level” service department, which you really don’t find at many used car places. We even had our other two cars serviced there while working on the deal for the new car.
I found a very specific and unique sportscar at TVE using the internet (Jaguar XK-R). I'm in Illinois so giving it a test drive in person was not practical. I sent a friend from the Dallas area to inspect the car and test drive. Everything went without a hitch. The inspection showed no surprises. The dealer didn't point out anything, but any blemishes were there to see and the dealer certainly didn't try to hide anything. The test drive went good, everything on the car checked out. The carfax was good and I called Jaguar and the VIN check showed all maintenance was up to date. I bought the car without a hassle ($500 deposit, cashier's check down payment with paperwork, they financed balance of car price at a better than local rate). Everything went as fast as you could hope for thanks to a prepaid and labeled Fedex envelope. They received my check on Friday morning, car was loaded on a transporter on Saturday morning, I received the car Sunday night. Car had all the minor issues I already knew about, nothing more. Engine runs perfectly, even better than expected. I'm extremely pleased and would not hesitate to buy from this place again. There are some other places near the area I would NOT recommend - but this place is A-OK! They've been in business around 17 years. You don't stick around that long if you sell junk. I will certainly check them out again when I'm looking for that special sports, luxury, or off-road vehicle!
Jerry took the time to insure I was satisfied with the repair of my vehicle. He provides excellent feedback and listens to what you need. He then goes above and beyond what the customer ask of him. If you truly want to insure you get the proper respect as a customer and if you want to ensure repeat customers then I would make sure all your service advisors perform as well as Jerry. No two people are alike but it???s a very comforting fact that I know who I???m going to ask for when I come back to Huffines Dodge
Received excellent service, clear definition of work and estimate of cost for the services agreed upon. Called for pick up much sooner than expected. Will continue using maintenance service at this dealership.
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