Mae is the absolute best there is. Period. If you are looking for a new or used Nissan in Northern Jersey i'm sure you will be tempted to shop around at all the other local dealers in the area...but do yourself a favor. Save yourself and your family the headache, the hassle, and the time and go to Ramsey Nissan where they are actually willing to make deals happen...and no one does it better then Mae. She isn't just there to sell you a car. She actually cares about why, what the circumstances are, and which one of your needs need to be fulfilled. All the makings of an amazing saleswoman. New Altima...Check. New Rogue...Check. And now a brand new Murano. We can't thank her enough!
Easiest new vehicle purchase I've ever experienced.
by connolly26 from DealerRater.com
November 3, 2018
This was my first time and Paramus Jeep and I can say that it will not be my last. As soon as I walked into the dealership I was greeted by Jay the sales manager and introduced to Jerome the salesman. Right away they explained all possibilities I had to keep me within my monthly payment limit. Numerous times throughout the process Jay stopped over to insure it was going smoothly. Jerome expedited the process knowing I had limited time to complete the purchase and I cannot be more happy about my new Jeep. I want to thank Jay and Jerome for making this the easiest vehicle purchase I've ever experienced!
Euna was fabulous. I bought my BMW from her sight unseen and from 3,000 miles away. The vehicle was everything she described and more. Her assistance with the shipper was spot on and trouble free for me.
Buying experience was simple. Sales rep explained options and was not pushy. He and his manager moved things along smoothly with no problems. When picking up vehicle all paperwork was ready and I was in/out in 45 minutes.
A pleasant and professional group of service individuals to deal with. From every person I met to the cashier. They explained the recall in detail, what it takes to correct it, consequences if I didn't correct it and didn't try to up-sell me anything while there.
Rafael Rios took care of us as soon as we arrived at Salerno Duane Jeep- he presented us with different vehicle options until we found the perfect Grand Cherokee.
The lease process from beginning to end took less than 2 hours. Each person at the dealership is friendly and professional; the dealership clearly focuses on keeping a high level of customer satisfaction.
For instance, I will point out that Rafael called us the next day, to check-in and make sure that we were comfortable with our ride home in the Grand Cherokee. I was thrilled to have this level of personalized care.
Once the plates arrived at the dealership, Rafael came out to put it on the jeep himself. Based on the personalized attention received, I would not go anywhere else... you have a new faithful client. Thanks Salerno Duane, and thank you Rafael for providing us with great customer satisfaction.
Walked into this place right away they make you feel comfortable. Make sure to speak with Rafael Rios, gets you right into what your looking for. Had some great laughs got me into exactly what I was looking for highly recommend to come down and see this man!
Henry was my salesman, he took care of me in this whole process. I have bought cars before and i have never experience something like this. Thank you again Henry! and to everybody who is looking for a car please do yourself a favor and come see henry!
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