My experience with BB JEEP was overall a success. From the time I met Russ in the Parking lot to signing papers with Sheli. It was smooth and stress-free. Russ asked all the right questions, guided me to the right vehicles, and listened to my budget requirement. I never felt pressured and I felt comfortable with him the entire time. I felt he was sincere and trust-worthy. He wasn’t your typical car saleamen trying to close a deal and superficial. He brought back the small town feel of authentic conversations and sharing a piece of his life with me. Thanks, Russ! I’m extremely content with my New Jeep Cherokee purchase and I appreciate the great experience.
I bought my first vehicle the Grand Cherokee from Jeff and hands down have nothing but the highest accords for him and Bluebonnet Jeep. He was incredibly knowledgeable and laid back; just what a young woman needed.
AMAZING!!! FROM THE START OF BUYING ALL THE WAY THROUGH TO SERVICE NEEDED AFTER THE SALE. FROM HERMAN, SALES; ED, MANAGER; SHELI IN FINANCE; JOHN IN SERVICE DEPT....CAN NOT SAY ENOUGH NICE THINGS ABOUT THIS AMAZING GROUP OF PEOPLE. Such an exceptional experience, thanks to you all and glad to be a customer for life with you all!! ¿
I recently bought a Jeep Grand Cherokee from Blue Bonnet Motors. I took a gamble by buying the vehicle sight unseen from out of state. Throughout the process, my sales professional Nancy stayed in constant contact with me. She made sure the buying process was as painless as possible. She even helped me coordinate shipping, to the point that she came in on her day off to make sure the vehicle was trailered safely! After I received the vehicle, there was a mechanical malfunction which my local dealer was being very difficult about fixing...even though it should have been covered by warranty. Nancy and the service manager, Bill Martin, worked tirelessly to communicate with the local dealership and even covered the repair in good faith! Thank you Nancy and Bill! I cannot recommend working with this dealership, and namely these fantastic individuals, enough. I will certainly be buying from this dealership again, and anyone with good sense will too.
Bluebonnet Jeep is AMAZING!!! This is my third Jeep and this is the BEST customer experience I have ever encountered. The first person I met was Robert in the Service Department. He was the nicest and most helpful person I have ever met at a dealership. The next person I met was Chelsea and we were instantly friends. She did an appraisal for me of my Jeep Wrangler Unlimited trade-in and explained the outcome thoroughly. I contacted her when I was ready to trade and purchase my new Sahara. She introduced me to Jeremiah Kimball, who bent over backwards to please me while narrowing my selection. People either LOVE Jeeps or HATE them and I LOVE them!!! Jeremiah was highly perceptive of my keen knowledge of the exact Jeep I had in mind and he produced several for me to choose from. He was magnificently prepared and answered questions before I asked them. He had all the necessary papers ready for my particular circumstances and every step of his process was smooth, orderly and accommodating...he sincerely wanted to please me with my purchase and his attention to every detail was very appreciated! From my first steps into the Bluebonnet Jeep Dealership until my exit from the kind Finance person's office, I was treated fairly, unpressured and with the utmost attentiveness. Thank you so much for such a wonderful experience!
Blessings, ~Mary Lurlene DuBose
My experience at Bluebonnet Jeep was absolutely amazing! This is my first Jeep purchase and Nancy was AWESOME! My husband and I both purchased our vehicles from her and we wouldn't go to anyone else! The customer service we received was top-notch! The process was streamlined and stress-free. We felt like we were family and Nancy was the reason why! Thank you so much for making our Jeep experience so positive...we will never forget it!!!! We will refer everyone we know to Nancy at Bluebonnet Jeep in New Braunfels!!!!
This is our third time buying with Russ but our 4th time overall buying from Bluebonnet. New or used you will get amazing service every time. Russ really works hard to get you what you want and at the price you want. You will drive away every time feeling like you've made a life long friend in Russ and great car from Bluebonnet.
John Joseph at Bluebonnet Motors was great! I am so glad that I was lucky enough to find him. I felt at ease with his guidance through the process. He was trustworthy immediately and understood all of my concerns. I would definitely work with him again!
She was friendly and helpful. Very professional and honest . I have visit other dodge dealerships and this one is more organized and professional more professional than where i actually bought the car st.
I love taking my Jeep to San Antonio Jeep but let me tell you why. I love my service advisor, Charisse John. She always listens to my concerns and makes sure my concerns are taken care of and my Jeep needs are met. The service is also awesome and so are the people. Everyone is very courteous. Awesome service!
I am a first time buyer and handled everything online and by phone. Customer service was spot on and every effort was made to make sure everything ran smoothly. Setting up transport for my vehicle as I write this and the process again is very professional. Quick, Easy, Great ...
Very pleased with our purchase. Helpful and pleasant, and we were in and out in no time with our new car. We will be repeat customer.
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