I haven't bought a vehicle in many years and, frankly, I dreaded the process. I walked into the dealership a bit distrustful and concerned I might be taken advantage of. I met Anthony and was immediately at ease. He was personable, knowledgeable, patient and transparent about pricing. He thoroughly answered all of my questions and I never felt pressured to make a decision. I purchased a beautiful Jeep Wrangler and I couldn't be happier! I enthusiastically recommend Anthony to anyone shopping for a vehicle.
This dealership is almost an hour from me. I had already dealt with two other local dealerships prior. One was patient in helping me figure out which car I wanted but never gave me a price, even after waiting 2 weeks and checking in with them multiple times. The next dealership, I walked in and had just sat in the chair. The salesman started speaking in slang and said he was going to be “Blunt” and that “I probably couldn’t afford a new car,” even though I lease all of my vehicles. I was upset and had never been spoken to that way before. However, I didn’t make a scene, I just quietly left.
I did some research for the exact color scheme I wanted. I found that Snethkamp had that vehicle along with other color options. I put in an internet request to Snethkamp and let them know that I wanted to know my estimated numbers over the phone . I wasn’t interested in driving 45 mins just to have them play games like the other dealerships did.
The person I spoke with was awesome and connected me with JT (John Thomas). He was very kind and patient. They got me into the new car I wanted the same night and even got my payments lower than my previous vehicle.
Their facility isn’t the fanciest, but when you are treated with respect and dignity, that’s priceless
It was great experience, very nice and friendly staff ,long process but it was OK they were very patient I got a,car I test drove it it was very nice my sales Representative was very attentive and pleasant
Absolutely outstanding customer service in the sales and service department. My car was in an accident and needed extensive front end repairs. Their service department had remarkable custom service and completed all of my repairs in a timely manner. I have been there many times after for regular maintenance and will never take my car elsewhere. Their service, honesty, and efficiency are unbeatable!
Northland Chrysler Dodge Jeep Ram turned out to offer me the best price on a 2013 Dodge Dart in the Metro Detroit area. I compared out the door prices on fully loaded 2013 Dodge Darts. I thought that they would be close in price. Altogether, I contacted 7 Dealerships. One gave me a better out the door price than Northland. When I went to that dealership for a test drive (love the car), I found out the out the door price wasn't really the out the door price. Bottom Line: If you want to save a few bucks, Check out Northland. This 5 star dealership has been around a long time and will give you an excellent buying experience.
Bay sold a car to my daughter and she completely fell in love with it, so i gave her try. It was the best thing i could do!!!!!! She was amazing with keeping me up with the process and helping with my car specifics, I???m so glad i went to her, i will be back when this is over. Thkx bay
I broght in my 2015 200 for repair and then i decided to buy a new car. They had no problem helping me even with my car in their shop up on a hoist. After three hours i walked out with a 2018 dodge charger. This is the fifth car my family has bought from Dick Scott and we will be back when we need a new.
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