I hate this car. I regret buying it tremendously. I fell in love with its gorgeous exterior/tech advanced interior, but after my purchase I noticed major problems. The radio will make this ear-piercing noise that will not turn off until I turn my engine off and open my door. This is very frustrating because I bought it brand new for $50,000 and I've owned it for 2 months. The first time I took it "off road" (barely) I got stuck and had to be pulled out by a tiny truck (lol.). It burns gas like crazy. I have to fill up every 3-4 days. I hate this car and regret my purchase.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Versatile Ride - Arrive in Style
by Kurt W. from Tampa, FL
December 26, 2018
The 2018 Jeep Wrangler Moab Edition is an outstanding addition to our family. My wife, daughter and I love our new ride. Not only do you get the legendary Jeep reliability and ability to go through virtually any terrain, you also get a great-looking vehicle that you would be happy to take clients out in. I love the new features of the improved interior design and gives you all the tech you want in an automobile. The hard top provides a quiet ride with ease of use when taking it off for your adventure of choosing. I would highly recommend the Jeep Wrangler Unlimited, especially the Moab edition, as it gives you many options to hit the town or go off the beaten path.
Great customer service with pleasant personal. Service was performed in a timely manner. Waiting room warm with snacks available. Would encourage family and friends to buy here.
Total disappointment in the 2018 JL
by Vincent D from New York
December 20, 2018
I have owned 5 wrangler Sahara’s and this by far is the worst they made this car junk for 2018 I can’t believe people are liking this truck it does have great power however tranny shift stinks steering stinks and tons of noises in the cabin rattling and creaking pure junk trying to get out under lemon law will never buy a Chrysler dodge product again
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