I spent several months looking for a diesel pickup. Ive compared prices from dealers all over the state. I can confidently say that my dollar went further at Summit than it would have gone at any other dealer. The prices on their inventory are very very fair.
Summit Automotive is the best. They are there to help with purchasing a new or used vehicle with a no pressure sales force. I have purchased too many vehicles to count from this location and have not been disappointed by the experience and or service department. We currently own a Dodge Dakota (yes from 2008 runs like a top), 2017 Dodge Journey, 2008 Jeep, and a GMC Terrain. All purchased at Summit.. Keep up the great work.
i lost my wife 6 months ago and didn't think it would come up while at the dealership. But my wife was always the driving force behind me when buying a new truck. Linda would have enjoyed our time at summit auto . Boy she would have loved driving the New Ram i could see her in it. i had a few moments and Dan was understanding. Dan is an asset to your dealership Thank You
I was very pleased with the service I received and I appreciated the honesty and simply put being straight with me. Full disclosure to the process, value and opportunity. I will do business with Summit in the future.
I was visiting Ripon from out of town when I had the misfortune of having a punctured tire on my BMW. I showed up at the service department without an appointment asking for help with my plight. I was immediately greeted at the service door, and the Service Manager, Chad Campbell, got me in right away. In less than 30 minutes I was back on the road. I commend Homan Ford and Chad Campbell for exemplifying what customer service is all about. Thank you so very much for going above and beyond the call of duty to help me.
Dan (salesman) was terrific! Very knowledgeable! Outgoing and friendly. Did not push us in our choice between two vehicles. The rest of the staff was awesome too! Unfortunately, I do not remember their names. They entered application for Chrysler Capital and did the paperwork to get us on the road. They were very patient as I dealt with Experian for credit freeze! In addition, this is the first time that I purchased and left the lot with the vehicle the same day.
Rick Hodge was very helpful And knowledgeable about the features of the Durango. Very willing to answer questions and let us test drive a few different vehicles to make sure we made the right choice for us.
I went into Russ Darrow expecting to have to deal with 15 cutthroat car dealers all fighting over a sale, but was greeted instead with one incredibly pleasant, and far from pushy car dealer. Jim Dunker made my first car buying experience a very good one, as did Scott Falter. I'd recommend them to anyone looking to purchase their first car, or their tenth. Thank you Jim and Scott!
The sales people were very helpful in understanding my needs, and wants, in a vehicle. They were thorough in their answers and explanations, professional in their attitude, and compassionate to my buying experience.
Sales Rep Jim went above and beyond to assist me. !
by Srose1313 from DealerRater.com
November 10, 2018
Jim helped me find the perfect car and went out if his way to help me get a car seat base out of my return vehicle. Scott in finance was very sincere and assisted In locating a car with the features I wanted. The finance person I closed with Jonathan was very arrogant and even spoke rudely to my sales rep. He did not represent the dealership well and undermined an otherwise pleasant buying experience.
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