Starting with online search to quick response about questions, to e-mailing for more information, to visiting dealership 2 hours away and test driving, then purchasing a 2017 Ford Explorer, we were treated with decency and respect throughout. We would recommend this family owned dealership to anyone. Thanks again.
Just an overall nice, easy experience. great value.
by August from DealerRater.com
December 2, 2018
Frank Mainelli is probably one of the easiest, genuine salesmen that i have met in some time. i recommend him highly. no pressure, professional. (ask him about his compass) :) thanks all. i love my car. :)
I was shopping around for a new car and I came across a very nice Hyundai from this dealer. I requested information about the car and got an email sent back to me almost instantly. The customer service was above and beyond. Not only did the email quickly I got a phone call as well going jeer everything that I needed and wanted to know about the process of buying the car. They were very nice and I would recommend this dealer to everyone I know.
I stopped in Classic Madison on a whim and was warmly greeted by Sandy who made the entire process pain-free and helpful. John was also extremely helpful and worked with me to secure my purchase. I look forward to future business with Classic Madison as well as recommending this dealership to my family and friends.
Very satisfied with buying process. We were there for several hours, but treated well through whole process. Dave did a great job even though he was very busy handling multiple customers. Would highly recommend this dealership.
Torry treated me very well during the process of buying my new Niro. I wanted an LX without any extras. They located one for me, the numbers were dead on at the delivery from what they said and I couldn't be happier with the treatment I received from everybody that I was in contact with.
My 2018 ram 1500 Laramie had an issue fueling at the gas pump, I deduced that it could be the charcoal canister. When Berna from the dealership called me back she confirmed that the maintenance department agreed with my diagnosis. She said my truck would be in the shop for four days end it was completely covered under warranty zero dollar deductible and a free one rental vehicle for me to use in the meantime. Although I was a little upset about my truck being in the shop and being so new, I was very pleased with the service and they got the job done in three days instead of four.
I own a late model Toyota Tacoma and was in need of an oil change and some other minor services. An appointment was made at The Toyota dealership for three weeks away. After calling the Performance Dealership in Butler,NJ, an appointment was made and the Toyota appointment was cancelled. The service at Nissan for a non Nissan vehicle was nothing less than professional. Service Manager Tim Kelly and his staff were tremendous, including Ms. Popper.What a relief to know that friendly service is right around the corner. Thank you Tim and staff.
Brought 2016 Prius in for 40,000 mile checkup. Was completed sooner than expected with well above average customer service. Will always take our vehicles here for service. We also have a 2018 RAV4.
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