Richard was awesome!
December 3, 2018
My husband and I had been searching for a specific minivan (Toyota SE, with DVD player and NOT white). Don Ringler had the PERFECT one, so perfect in fact that we drove an hour to get to this dealership in Temple (we live in Austin area). I communicated with Richard through several emails and text messages. He was very transparent with pricing and options which is usually not the case! They always want you to come in or run credit. Richard knew we did not live close by so he actually did all of the running around with extra pictures and talking to finance people for us. It was one of the least painful car buying experience to date! We were in and out in less than 2 hours. They actually stayed late just for us since we were driving from Austin. We got there at 6:30 and they are supposed to close at 7. We will definitely come back to Don Ringler, and specifically Richard Hill! They also gave me TOP dollar on the KBB scale for my trade-in, which was over what any other dealership we had went to (this was our 4th one) was willing to give. Needless to say, walked away with our new car, very happy! Big thank you to Kim, most finance people are not very sociable/friendly, but she was very nice, especially for staying late!