Overall lack of management skills. The mangers are rude and condescending..... I was sold a truck with multiple open recalls after I left it there for a week to get them taken care of.
They did not make good or follow through with other promises as well.
This was a very pleasant buying experience. The sales staff was very friendly and easy to work with. The car had just arrived on the lot and had not been detailed when I test drove. After they detailed it, it looked like a new car!
This was the first dealership I started looking for a new vehicle. From start to finish the process was smooth and effortless. Taylor was very helpful with finding something in my price range and gave us a reasonable offer for our trade in. All together I would say this will be where we do business again.
I like Acura of Columbus,
even, I guess, after every single employee I knew there
from the Sales and Service teams to the various managers and officers
has been either
moved, transferred, fired or replaced.
(So I'm kinda forced to 'start over' with all new names/faces/teams...
whether I want to or not.)
PS- I am officially going to quit liking Acura of Columbus
if people keep calling my house at night to ask me
how much I like Acura of Columbus.
It's stupid, and is absolutely counterproductive.
Paul and Jason were very helpful with my purchase. They were very knowledgeable with the vehicles and their capabilities which made it easier for me to make my selection. They went above and beyond to have my vehicle ready at a great price. I would definitely recommend anyone interested in purchasing a vehicle to come see them.
This was by far the best car buying experience I've ever had. I was in the process of buying a car for about a month, and Leroy Cutter periodically checked in with me the whole time. I definitely reccomend this place and Leroy Cutter.
Great service, and very helpful ppl that will go above and beyond to get you what you need!
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