Compassionate, personalized & efficient service
December 3, 2018
Having an acute need for a vehicle, coupled with very specific requirements - including accommodating three young children - and based on my past experience with other dealerships, I fully expected compromise, and maybe even some stress. HOWEVER, I can say with complete confidence, that this experience, my fourth time securing a car, was by far my best ever experience! David intently asked questions to gain a full understanding of not only my immediate needs and budget, but also to my "wish list". He was completely dedicated to checking off everything on my list, while working within the parameters of my indicated budget. The entire process was personalized, streamlined and efficient. What's more, Russ - who is warm and personable - went above and beyond delivering my new car with care, providing a thoughtful orientation of the vehicle, and efficiently walking me through the paperwork. If you want to feel like family, definitely stop by Vaden Nissan of Hilton Head and ask for David Edreich and Russ Jimenez!