Pete is an exceptional salesman. We told him what we were looking for and he provided many options for us choose from. He checked the local lot for options and reviewed the Kunes system of vehicles to provide us a wider selection of vehicles. He continually made sure that we understood our options and that we were very happy with our selection of a 2018 Ford Escape! Pete was sensitive to our vehicle needs. He listened and provided us with plenty of options to choose from.
I found the car I was interested in online & was able to communicate easily with the Kunes sales person through email. I didn't get any suprises in person & it was exactly as seen online. Easy to work with and a nice day in the country for us...so it was worth the drive.
We have buying cars and trucks from Barkaus for years and years. They always treat us right. We have never had a bad experience dealing with this family owned business. Would highly recommend Barkau and Sons to anyone.
by Gloria and Don loving our 2017 Ford Escape! from Lena, IL
June 3, 2018
We've always been satisfied at Fairway Ford in Freeport, IL. Whether it's for an oil change or looking for a different vehicle, we've been satisfied and probably will continue there for our vehicle needs. Thanks Fairway Ford!!
Bocker always does a great job! The service dept is friendly and professional. Love that they vacuum the interior after an oil change. I've purchased several cars there, and have all service work done there. I trust them to do good work at a reasonable cost.
I had an issue with a piece of metal puncturing the tire and causing a flat. Due to the size of the puncture, I knew that it would not be able to be patched. I called and inquired about a replacement tire with April who confirmed that they had a replacement in stock. I stopped in that night at 6 pm to have the tire replaced and was out the door in about 45 minutes. Exceptional service from all involved. Much Appreciated!
Had them treat my Ram 1500 with Corrosion Free rustproofing. Katlyn answered all my questions by email and set up the appointment. I believe they did a very thorough job as it took them nearly 4 hours. They also supplied me with a loaner car to use while they worked on my truck.
Was in the market for a used Wrangler, just happened to drive by and noticed the hundreds of Wranglers, couldn't believe my eyes, even though most are mail Jeeps. Alex was our salesman who was very knowledgeable about everything Jeep. Ended up making a deal and bought a lift kit from the dealer as well and had them install. If you are in the market for a Jeep this should be your stop!
I started looking online for a vehicle. Knew I wanted something with 4 wheel drive and bigger then my current car. I came across the Jeep Compass and liked the look of it. Did my research and asked around. My family has always had Chevy so Jeep was new for us. I emailed about the vehicle and got a response within the hour. Logon was great to work with. I emailed pictures of my trade in and they gave me a great deal. I drove a little over an hour, test drove and purchased all in about an hour and a half. Will definitely be back since I have been converted to a Jeep lover!
Dear Alex and Duane, I want to thank you for all your help with my Jeep. Your patience and professionalism is impressive is impressive. I knew when I bought the car two years ago that Alex was the most knowledgeable sales person I had spoken to during my search. Now I am even more pleased with my choice. Alex's concern for me as a customer with a problem goes beyond expectation. Duane spent the time to explain what was wrong and reassure me everything was back in tip top shape. Needless to say I will recommend Galena Chrysler Jeep as an exceptional dealer and service organization. Thank you, Marie Mancini
Thank you so much for your help when we got "Stranded in Galena" regarding a brake line. The service department came to our rescue when others were "to busy" thank you to Ron McGinnis "Hero" Sam & Vena
I purchased a new Jeep Wrangler from Alex at Galena Chrysler. I visited this dealer since they had the largest inventory of four door Wranglers. I contacted Alex before I visited and explained the differences between all the Jeep Wranglers, I came up on a Saturday and drove off that day in my brand new Wrangler! I have been back two times for accessories that Alex suggested. I have suggested Galena to my friends and will be buying my wife's next vehicle from Alex as well!
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