There comes a time in our lives that things don???t always work out, where you feel like you hit rock bottom and desperately need someone to extend an ???olive branch ??? to you to help you out. The day I came to the dealership I was at the lowest point in my life. I was stuck in a vehicle that I could no longer afford due to unforeseen circumstances that I had no control over. So let me start by saying how thankful I am for the care and support I received during my visit at the dealership. Everyone was so very compassionate, caring ,honest, respectful and very positive and that???s very hard to find these days. They were also very understanding of my situation and worked very to help me get. in position to get back on the right path financially. They not only were sensitive to my emotional stress but also very accommodating to my disability as I have been battling Parkinson???s disease for almost16 years. They made me feel very comfortable and made sure I was not under any stress during the entire process. I cannot express enough how thankful I am for your kindness! I am a Loyal Customer for Life. Thank You!!! 😊
"The Most Honest and Professional Buying Experience"
by CT from DealerRater.com
November 28, 2018
We have not purchased a vehicle from a dealer in a very long time. However, I would like to take this opportunity to recognize and commend Sales Representative Karona Meas, who demonstrated an exceptional mastery of professional skills. He was very effective in maintaining excellent communications with us thoroughly. He handle our vehicle transaction in calm, cordial, tactful, and firm but no pressure what so ever. Everything he said in referenced to the purchase of our beautiful 2015 Chevy Silverado LT Z71 was true and 100 percent accurate. I recommend Karona Meas to anyone who is looking for an honest, no hassle and no pressure when purchasing a vehicle in the future. Bob Steele Chevrolet should commend employees like Karona who demonstrates and conveys a favorable image of the Bob Steele Chevrolet Organization. Karona was the friendliest, knowledgeable and with the ability to answer every question, we had. We will definitely ask for Karona on our next vehicle purchase. The best experience ever, Karona goes above and beyond to ensure one hundred percent customer satisfaction. Bob Steele is very fortunate to have Karona Meas as a sales representative. Thank you Karona for the most wonderful and enjoyable buying experience, we will definitely ask for you next time.
Thank you for top shelf service. Every time I have service done here the staff is professional and take really good care of my truck. I have never been disappointed in the quality of service or personal touch that I receive from the service team. Im a very satisfied customer.
I’m very satisfied yet again with Troy Burns who put up with me for another great car buying experience. I went back to Greenway for the simple reason that Troy treated me so well the first time I went for my very first new car ever. This second time was just as much of an enjoyable experience. He knows the cars, knows the options, and knows what things are available to you as a customer. He makes sure you know your car inside and out before you leave. I would gladly direct anyone toward him to get you in your new ride. You won’t be disappointed!
Mi experiencia en la compra de mi guagua fue exelente la vendedora Beatriz muy profecional siempre afuego con nosotros, buscandonos opciones manteniendo siempre la buena cara y la pasiencia hacia nosotros y la familia por el tiempo desde que llegamos, en la busqueda de nuestra guagua asta la compra de esta misma.
This was my first internet purchase. Have always gone into the showroom to browse and then look to make a deal. The dedicated internet sales team worked diligently and I had a deal in place before making the long drive to purchase the vehicle. The salesman sent additional photos since I was unable to drive over prior to making the purchase and was there to answer any/all my questions. The original salesman was unable to be there for the transaction and provided me with a second salesman to make the deal the evening I drove over. Some minor issues arose after the transaction and both salesman were diligent in making things right. There is a Dodge/Chrysler/Jeep dealership within 10 miles from my home and I will now come 60 miles to Greenway because of Alex and Erik in internet sales.
Pleasant, simple and quick! I didn???t feel bombarded or pressured, most importantly very patient when it came to me deciding on my new car! Would forsure recommend going to this location for your next vehicle!
My experience at Greenway was the best ever! Victor Akimov was professional, courteous and extremely helpful. I feel like I was working with a friend not a salesman. After purchasing another JEEP from Greenway I assure you that because of Victor I would never go to another dealership. This JEEP is my favorite and I have owned JEEPS since the 1960's. Thank you. Sincerely, Sandy Salem Ocala, Fl
Met my sales rep Jason Bonilla at a set appointment time and drove 2 different vehicles I found online. He had them both ready to go we drove both and I picked out the one I liked best and it had a fair price from the research I had done and we did the paperwork and done. I was in and out in exactly 3 hours and hour of that was testing and looking over the vehicles. Smoothest auto purchase I've ever had and I'm 52 and have bought plenty of vehicles. Also the young lady I dealt with at the front desk was very friendly and professional.
Went to the internet found my car, sent an email and was contacted by Victor Asimov, he answered all my questions listened to what I wanted and we finialized a deal. Didn???t have to spend hours in the dealership haggling. Victor did what we wanted and got us a great deal. Best car salesman I???ve had in years.
Very impressed with the professionalism of Carlos (Internet Sales) and Ray (Financing). Smooth buying process very clear and up front negotiating. I wouldn???t hesitate to buy another car with them. Thank you very much guys. Looking forward to seeing you guy for routine service.
It was a great “team experience” buying my 2015 Cruze. Clay was very accommodating & professional. Gaylord was very knowledgeable. I love my purchase & gladly recommend MCJ to anyone in Central Florida!!!
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