Was awesome I had Low Credit Score and Very Limited budget and Down payment was a huge amount But they worked And Got me approved And had got a Beautiful 2013 Ford Focus with only 58k Miles and Payments so Low I Highly Recommend!!!! Thanks Guys !!!!
Heather the service manager was very attentive to our needs and ensured our truck was worked on promptly so we would have it available for a planned trip. Alex in service was also very helpful and a key player in making sure a rental vehicle was available while our truck was being fixed.
My husband and I had just been jerked around by another local dealer and went in with a bad taste in our mouths. The salesman was straight and honest with us. He didn't disappear for lengthy amounts of time and say he was "speaking to his manager" like a lot of other dealerships do. We ended up getting our new vehicle from Bonner and will return for future needs.
After realizing what the problem was, they were helpful in getting it resolved. I was disappointed, though, in the cost. I had to pay $100 to figure out the problem, then buy the part myself and another $150 to put the new part in. I felt it was a little expensive.
The service was fine and was done as I asked. My issue came when we went to check out. I had signed up online for the 15,000 mile service which included oil change with filter. tire rotation and topping off all fluid levels. The charge was to be in the 69.00 dollar range according to the online offer. When we went to checkout the bill was almost 100$. I explain to the service manager and he could not find the offer I described. He did make the adjustment after he could see I was upset that they had no record of this service. He charged me just for the tire rotation less than 20.00$. I told him that i wanted to pay more inline of what the offer I signed up for was 70.00$. i didn't feel right not paying for my service. I went home and checked online and could not bring up the service I had originally signed up for. i am not sure what happened and was sorry I had not printed the offer out. I purchased top off the line cx5 and would like to have service done at a fair price to everyone. Thank you scott jones
I found the staff, especially Randy, to be knowledgeable about Audi automobiles, and willing to share information and ask questions. I was also pleased to be able to compare two different models to assist in my decision. Matt, in finance was helpful and knowledgeable. The area that was slightly under par, was then there was a bit of an extended wait for the final step of the purchase.
We discussed why Mitsubishi oil changes are better than other vendors & it gave me even more confidence in this team. I have gone to this place before for services and they never disappoint. Definitely recommend.
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