We had a great experience buying a car from Jeff Koenig. The process was really straightforward, quick (important to us), and easy. I'd highly recommend buying from a smaller dealer like this. From the time we walked in, everyone was courteous and helpful in a way that felt much more genuine.
Trevor was honest and friendly the whole buying process. However when it came to trying to sell me the extended warranty and other options he was very very high pressure. It made me uncomfortable at times with this high pressure sale technique. He wouldn't take 15 no's for an answer. These products must be highly profitable for the salesperson and owner. Buyer be aware of that.
It was my first time buying a car, and as a student I was looking for something good and reliable but also affordable. Stark on the Beltline had really good prices and their service was great. Everyone was kind and welcoming, as well as patient with me asking so many questions as a new car owner. I am really happy with my purchase!
I recently purchased my second Subaru Forester from Don Miller East (Madison). I found the vehicle on-line and my questions were quickly answered by the Internet Sales Manager. The Sales Representative and Finance Manager treated me with respect and assisted in completing the deal with humor and in a hassle-free manner. The ending price was exactly as that quoted by the Internet Sales Manager - there were no hidden costs. I drove off the lot with a smile on my face and a low-cost monthly payment. The qualities of the vehicle and of the staff have made me a life-long customer.
Very thankful of Kristen and her team for being able to provide us with two trucks in a very prompt manner. We overcame many challenges and schedule adjustments. Super happy with the trucks and vere pleased with the service. Thank you!
Down to earth people who will help you find the best car for your lifestyle and budget! They will go over and beyond to help you! They truly want to help you find what you are looking for and won’t take advantage of you like many dealerships will! Very honest and helpful staff. Highly recommend buying at Van Horn!
Over Memorial weekend I began having some car trouble, I was concerned about driving it. I called and spoke to Wade and he said he would look into getting me a loaner, but there was nothing available. Wade then gave me his car as a loaner until I could get my Jeep fixed. This is above and beyond, thanks Wade, and also a thanks to the great service team at Van Horn!
I've never had such a positive experience at a car dealership, especially one that I knew I would be back to work with them a second time and not even consider other dealerships. I have now purchased two vehicles from Van Horn in Stoughton. The customer service and buying experience really just cannot be beat in my opinion. No sales pressure, easy to talk to and get in contact with, knowledgable staff, vehicles priced well. I worked with Brianna R and she was absolutely fantastic. She went above and beyond to help me find the best vehicle to fit my needs and price range. I highly recommend that you work with her!
Chris was the bomb! He took the time to make sure that I got everything I wanted in my truck and more. Extremely knowledgeable and more importantly a very good person who treats his customers like they are old friends. Will definitely buy from Chris again.
Very good and Aaron Newton is a fine person to work with, very competent and answered all our questions. Will recommend this Dealership and Aaron to anyone.
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