I love my new Infinity QX60. Tom, our sales agent, was helpful and knowledgeable. Everyone that I encountered had a smile on their face and went out of their way to make sure I was happy and well taken care of.
Jordan took good care of my car when other dealerships didn't want to be bothered. He talked to me like he'd known me my entire life, extremely friendly, took time to explain the repairs that were being done. Thank you!!
Working with Ben and Randal was a great experience. Ben was able to accommodate my need to communicate via electronic means vs the traditional in person and phone calls. It was great that Ben responded to my online inquiry promptly and was able to set up an appointment so I could bring the truck to my husband to see what I was interested in purchasing. When considering getting a vehicle be sure to make Klein one of your first stops. I had test drove trucks at other dealerships, but the personal service and ability to meet my needs is the reason that I purchased at Klein.
My wife and I returned our 17 Escape lease for a new 18 Escape. The process couldn't have been easier. Floyd showed us a few options. We considered an Edge and a Lincoln MKC. I wanted the MKC but Floyd actually advised us to save money and stick with the Escape. He gave us a great price on the MKC too, and I really wanted it, but we are very happy to stick with the Escape and save some money. Thanks for the advise, Floyd. The new Escape is even better than our 17 and we couldn't be happier.
KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE.
WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.
My experience here was with Miguel Mejias and Daniel Peters both did a great job of finding exactly what I wanted and needed while also making the process fast and easy! I would definitely recommend Atlantic and I would definitely be a return customer!
I had a great experience with everyone, Kevin, Miguel and the finance manager. All very nice, gave me a great deal on a new jeep. I couldn't be more thrilled. Miguel was very knowledgeable about the Jeep wrangler and the UConnect System, which was a big help since I've never had a fully loaded vehicle before. Thanks to everyone at Atlantic Auto Group for being awesome!
I was looking for a new car online and came across Atlantic auto group in EHT. I decided to go in and test drive the car and decided this is the car I wanted to buy. My husband & I hands down had the best experience, from the warm greeting, the customer service, and the feeling of not being pressured into something was just amazing. GIa Vo is the go to guy when you want to buy a car. He was very patient and made car buying smooth and easy as it should be. Even the sales manager was so friendly and accommodating which made the experience even better!!! Definitely buying from this dealership for now on !
I was looking for a vehicle online and came across what would have been the perfect vehicle for me and so I contacted Morris. They got right back to me and informed me the vehicle had just sold. They were very responsive and helpful even though I was not able to purchase a vehicle from them. They have even offered to try to find a vehicle that would fit the description I am looking for.
I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.
Brought 2016 Prius in for 40,000 mile checkup. Was completed sooner than expected with well above average customer service. Will always take our vehicles here for service. We also have a 2018 RAV4.
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