I absolutely love my car and everyone at Lithia Ford knows my car inside and out! I know it will be well taken care of. Nick actually reminded me about my recalled door latches so, I was able to get everything done all at the same time, saving me another trip back to Fresno.
Ryan Eilts helped me in 106 degree weather, and had a smile on his face the whole time! He sold me on my favorite car purchase so far! He also helped us get the lowest interest rate, and best deal! Thanks Michael’s Chevrolet!
by Carlos Areyano "Dallas Cowboys" from Fresno, Ca
February 23, 2018
Man, the moment i walked into the lot with my wife and kids to look at the first car, this dealer named Rick from Own a car, came up quickly. Automatically, I felt that solid good vibe of a great salesman. I told him my interest in type of car and the very first car I saw, I made my decision for it. This guy rick was extremely helpful, and after getting this car, he went with me to my insurance company to finalize the paper work. We talk about our lives and this guy rick is also a father of 2 boys so he understood me. We laughed and I even told him my wife will get a car from this same place too. Rick answered all my questions and helped me and my family with this new dodge charger I so love. Rick sure went the extra mile, literally, just for a customer he didn't know. I'm going to sure recommend Rick to my friends. If you ever need a guy, Rick is the man for the job. I'll be seeing him again. Thanks bro!!
My husband has a background in sales and I in customer service training. We do not enjoy car buying process, mainly due to high pressure sales tactics. We worked with Andy, who helped us navigate our options and was responsive to our needs. We will be coming back to the Selma Auto Mall.
Customer service was outstanding. No pressure at all from Scott, Phillip or Robert. Easy process and they met my purchasing requirements. Definitely recommend stopping by and speaking to them if you???re in the market. I already miss my Jeep Wrangler but the Cherokee is a great alternative.
In most of the requests for repairs, it was a good experience. My only problem with your Service has been the time element. In one case, I was told to bring my car in for the requested repairs in about 10 days. In a recent and other times the repairs for my Wife's car and my car took over a week to complete. This time element situations may require management to be more conscientious of your client's time needs.
I purchased 2005 Ford f-250 power stroke crew cab back in Sept, I brought it home my wife noticed a fuel smell in the truck while driving it. I took it back and without hesitation they replaced the injectors and other items at no cost to me , my truck runs like a champ. Shaw Auto Sales is a top notch dealer.
If you want a cool, fun, smart, and employable sales person Keith, at Own A Car is the guy. I've purchased cars before and have never had the pleasure of having a sales person such as Keith. Buy far, the best. Great personality for sure! He is the 1st and main reason why I'll return to Own A Car. Sure, Own A Car is a cool place with a good selection and will definitely earn your business. But the best part of my buying experience was dealing Keith. Keith, If you ever leave Own A Car and go elsewhere, let me know so I can deal with and, refure you in the future. Thanks again Own A Car, and Keith!
Walked on to the lot and surprisingly was not attacked by 3-5 sales guys trying to convince me to buy a car. Was actually waiting for my pizza to finish next door at Pizza Hut and thought I’d walk around and see why they got. One of the sales guys eventually approached me and just told me to look around and that everything was unlocked to look at, felt really comfortable. I’ve had horrible car lot experiences but this one felt really smooth! I didn’t feel rushed, pressured or out smarted. Ended up trading my car for something 9 years newer. If I could recommend this place to someone I definitely would, ask for junior, he’s really nice!
Our experience at Fresno Dodge was wonderful. The sales representatives and staff were very friendly and helpful. They work really hard with you on trying to get the deal that best fits your monthly income. This is are second dodge we've purchased in the last 2 years and I could see myself going back for another when I'm ready. They deliver quality service with a smile. The Sales Manager, Scott Dryden was awesome!
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