Traded my leased 2017 Mitsubishi Lancer for the amazing 2018 Mitsubishi Eclipse. This is my second time doing business with this dealership and the experience is better than before. Stephanny Perez was quick and efficient. She helped us through all the process and taught us how to navigate the vehicle. Best experience ever. I recommend this dealership.
We just purchased a used 2016 Acura MDX SH-AWD through our contact with cars.com. We drover 4 hrs. and we had excellent customer service. All of our questions were answered, and any minor questions or issues we had were immediately remedied. This is a very exclusive dealership and we were treated with kindness and respect. This dealership wants your business, internet or walk-in, and makes sure you are happy when you leave. We purchased our car through their internet sales (Jessica) and drove 4 hrs to pick it up. Our salesman (Sevet) at Paramus Land Rover was personable, waiting for us to arrive. Sevet maintained a high level of professionalism and integrity. I did read the other reviews before we purchased this vehicle, but felt our opinions matter with first hand experience. If anyone had a problem with this dealership then they must of had a communication breakdown some place. I strongly recommend doing business with Land Rover Paramus. by Cathy & Tom from Barneveld, NY.
Allen is awesome! I'd been shopping for a pre-owned Mercedes C300 for about a month. I called and visited several stores and most of them are the equivalent of a dumpster fire. I was told my trade-in car was worth $1000 (AW gave me $4000). Some stores have dealer fees they tried to charge me in addition to the price they had online. AW was the opposite. Allen told us the price and let us know that even though it was firm, there would be no hidden charges. Everything was upfront and honest. It's now been 2 months since I bought the car and I couldn't be happier.
Went to novak a couple of weeks ago to look at one of the rams they had, Rodney treated me and we took it for a test drive. Pleased I knew I would want the truck but had to sell my car first (to low of a trade) Rodney understood and let me walk out with out any pressure, that right there is something you don't find at car dealerships.. Rodney stayed in touch with me over the next two weeks and when my car got sold, I drove straight over to novak in Hope's the truck I wanted was still there, and it was! I bought it and pretty happy with my purchase.
Pros - no bs, no dealer drama, seemingly very good low mileage off lease cars/trucks.
Cons - no haggling.. You might be able to knock a little bit off the price but you are pretty much going to pay what it says on the sticker.. Which of you have a tight budget, isn't good.
But with that said I would recommend Novak motors to others as the actual buying experience was great.
Easiest new vehicle purchase I've ever experienced.
by connolly26 from DealerRater.com
November 28, 2018
This was my first time and Paramus Jeep and I can say that it will not be my last. As soon as I walked into the dealership I was greeted by Jay the sales manager and introduced to Jerome the salesman. Right away they explained all possibilities I had to keep me within my monthly payment limit. Numerous times throughout the process Jay stopped over to insure it was going smoothly. Jerome expedited the process knowing I had limited time to complete the purchase and I cannot be more happy about my new Jeep. I want to thank Jay and Jerome for making this the easiest vehicle purchase I've ever experienced!
I worked with Samantha at the Garfield Ave location and the service was excellent. The staff was super friendly and very informative on what I needed to know. I would highly suggest going to see them if you are purchasing a Used car any time soon!
I recently was in the market for a Ram truck, after a short conversation about what I wanted, the salesman and general manager found me exactly what I was asking for and gave me the best deal I could find in the tri-state area. They were upfront and honest about the offer and didn't try to stretch my budget. I was super happy and will purchase all future cars/trucks through this dealership. They exceeded my expectations at every turn.
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