I have been buying cars at Nesters for over 30 years , and they have always been great to work with.
They will go the extra mile to help, if a new or used car or truck. I drove 75 miles to deal with them !
Dee was an excellent sales lady. She went above and beyond helpful when we were looking for a used Lacrosse! I give her a 5! Although we did not purchase from you, it wasn't because of her...It was because of the fellow who looked at our used car for trade in. He did not ask us anything about it and did not know about the car. He gave us a low ball figure without so much as acknowledging our presence or even giving us eye contact. The KBB he gave us was for a poor condition vehicle. We ended up selling it for triple what he said it was worth. When he gave the low figure I knew he did not know the model. He needs to work on getting more information before giving a number that was outrageously low. On a positive note, you've got an excellent sales lady with Dee and I would've loved buying a car from her!
I would highly recommend Matt Lafontaine Automotive going forward. We had such a wonderful experience with Matt and all other employees who were involved with the sale. Purchasing a vehicle can be a high stress purchase, Matt's did a great job making us feel good about of purchase.
I had a howling rear wheel bearing needed to be changed. Because of the age of the car and the rust buildup on the assembly, the estimate was $500 plus. As a 72 year old Viet Nam veteran, this would mean that I would have to give up things to pay for it. Much to my surprise, a Service Tech named Duane successfully tried and implemented an unorthodox method of replacing the bearing. That reduced the cost down to $247. He is my hero. I have always had good luck with Hart Ford but this experience was the best. I cannot say enough to express my appreciation of the whole crew over there: Jerry, Andrew, and several more whose names I don't know.
The guys at the services department at Matt Lafontaine are exceptional in there job, they go over and above to make sure you are happy with the service they provide.I wont go anywhere else for services I need on my vehicle, been going for many years.
The people who work here go above call to be friendly, especially when I bought my new truck from them, I got such a great deal, thank you!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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