Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.
Mazen helped us get a car at this dealership and it was a great process all the way through. We got the car and color we wanted with all the features and I can't wait to start driving it. Very nice staff!
Mazen was a great salesperson. He took us to several lots and helped me find the car I was looking for. He got a detailed list of the features I needed and found one that fit. I test drove the Durango and took it home ! The buying process was smooth and all parties involved were very nice and kept me informed. Mazen then took the time to explain all the features of the car and what all the buttons do. I will certainly recommend family and friends to this dealership. I had a great experience !
We purchased our new Jeep Cherokee today with mazen. From start to finish he was amazing and made the process as smooth as possible. He helped me understand what vehicle was the best price for my budget and had no problem accommodating my needs and wants. I would recommend this salaemean to anyone looking to purchase from this dealership.
Mazen did a nice job. I came in to do a trade in and get a lease on a Jeep Cherokee after 8pm and they were able to get appraisal and deal done efficiently and quickly same evening. I'm looking forward to a longstanding positive relationship with Smithhaven Auto Group.
Great experience buying my New 2019 Ram. They delivered everything they promised.
Carsales Mazen did a great job and finished everything the same day and delivered the car on time. Definitely recommend him!!
Working with Ben and Randal was a great experience. Ben was able to accommodate my need to communicate via electronic means vs the traditional in person and phone calls. It was great that Ben responded to my online inquiry promptly and was able to set up an appointment so I could bring the truck to my husband to see what I was interested in purchasing. When considering getting a vehicle be sure to make Klein one of your first stops. I had test drove trucks at other dealerships, but the personal service and ability to meet my needs is the reason that I purchased at Klein.
Found a suv that I was interested in online with cars. com. It was as dealer advertised. Matt Meakin was my salesman and I wouldn’t hesitate to buy from him again. Cape Fear Land Rover is a great dealership.
Very thankful of Kristen and her team for being able to provide us with two trucks in a very prompt manner. We overcame many challenges and schedule adjustments. Super happy with the trucks and vere pleased with the service. Thank you!
I was searching for a replacement vehicle and had a used one in mind. I wanted something similar in size and performance to the one being replaced. I found this Ford on the website and decided it was worth a look. The process - from start to finish - took less time than I thought and that's always a good thing.
We purchased a used car as is from Phil Meador Subaru through John Nemire. It was for our daughter who is disabled and needed a car that she could not afford. Two weeks after we bought it the transmission revealed a problem. John went to bat for us and the Sales Manager agreed to split the bill with us even though he did not have to do so. It was a very generous gesture that was much appreciated. We will be back when we need another car.
Car shopping can be a hassle. I saw this 300c online for a good price. An almost unbelievable good price. We had an appointment in Walnut Creek so we stopped by to see the car. My husband wasn't expecting much because of the price of the car. The car was beautiful. Justin Potthoff was our salesman and he made the whole buying a car experience a good experience. Everything went very smooth. All of the staff are very friendly. The finance manager, Alberto Fletes, didn't even try to pressure us into buying add ons, no pressure! Very nice place.
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