Our sales person was Mike Cochran, he was a pleasure to work with, Mike found us exactly what we were looking for in our truck, when our truck came into the lot, he called us and said he had a truck he thought we would really like and we have absolutely loved and enjoyed our 2012 F150 Ford, it had everything we wanted it to have as if we had ordered it special.
Scheduled a Saturday appointment to have my vehicle serviced and I called the day before on Friday because I decided Friday worked better for my schedule. Nick received my call and told me to come right in. He reviewed my request, serviced the vehicle, updated the factory recalls and kept me updated on the process. Fixed some door trim by hand and just took care of my vehicle. He was proficient and professional and treated me like a superstar! Most importantly I felt like a valued customer and I felt like he appreciated my business.
Had a great experience at Bosak. Luis Garcia was our salesman and he was awesome. There was no pressure and he answered any questions we had. He went above and beyond our expectations. For example: my wife and I bought a used 2016 Ram 1500. The previous owner plasti-dipped the emblems on the truck and I didn’t really like it. I told Luis that if I bought the truck that I would remove the plasti-dip. Instead Luis went in back while the truck was being detailed and removed all the plastic-dip himself so that the truck came out looking stock just the way I like it. It was a little gesture that showed how well he takes care of his customers. I would highly recommend going to Bosak of Merrillville for a car and ask for Luis.
Luis Garcia was our salesman, and he was fantastic!! He has helpful, answered our questions, and was pressure free. Everyone at the business were welcoming and easy to talk to. We were very grateful for our salesman, and our positive experience at Bosak.
We had been searching for quite some time for the perfect preowned Jeep. After many months and many dealerships, we finally realized that the only way to get exactly what we wanted in a Jeep, was to order it new. And just the thought of a NEW vehicle made my wallet shrivel up! But, we decided to do it! Since we had been looking at various places around Northwest Indiana, and even some Illinois dealerships, we already knew we wanted to go to Bosak in Merrillville for this. This was literally the ONLY place we felt at home. They made us comfortable, they weren't pushy or just trying to make a sale, and we knew they actually were trying to HELP us find what we wanted. They were committed to us. I'm so happy we finally made our purchase! It was so smooth and now I have an even smoother new ride! :) I highly recommend them. Even for the preowned!!!! Thanks Bosak!
Best experience ever.
Very kind, knowledgeable, got me exactly what I asked for and even purchased my old vehicle from me. Everyone was extremely friendly and put my mind at ease for what would normally be a stressful situation. Couldn’t be more pleased!
I do not like traveling all the way to Highland, IN to service my car, as is the requirement of my extended warranty contract, BUT when I do Thomas Dodge always provides fast and friendly service. They also offer a warm, clean waiting area with free refreshments, cable TV, and comfortable chairs. Before I can finish my hot buttered popcorn or my latte, Kelli and Leo have me back on the road.
I've bought two Honda Odyssey vans at this location from Jeff Parham. Each time I received great customer service and walked away with a vehicle that I loved. JP is personable, knowledgeable of the vehicles, and made the entire experience easy and quick.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.