Always a great experience dealing with salesmen at Wayne Acura. I just recently purchased an Acura RDX and I’m extremely excited about my new car! I especially would like to mention our salesman, Pedro Diaz, who is very friendly and extremely helpful. He often calls to see if we have any questions or concerns about my new car! He made sure we got everything you needed! I intend to stay with Wayne Acura in the future.
am very happy with my car thank you to the salesman Eddie has cars who was so honest and very helpful oh I forgot to all the team working very hard to get my dream come true, only one thing when the few fixtures of the car will be done :) thank you and yes I will recommend to all my friend and colleagues.
Excellent service that started with Ben over the internet then Brian took over on the sales floor and helped me close the deal. They even got me the color combination I wanted (was not in stock) at the price I wanted. Enjoying my Sorento, thanks again guys!
My representative. Robert Sommers, provided superb service. I felt no pressure, and truly believed Robert understood my needs. His professionalism and commitment to my overall satisfaction inspired my wife to want to have Robert help her when she is in the market for a new car.
Great experience to deal. Definetely to share it among my friends. The distant dealership provide much greater deals and some nagotiation flaxabilities. Me & my wife fully satisfied driving a used car which is so spacious for traveling.Thanks to all.
We bought a Jeep Patriot from them about 6 years ago. We came back to the same people to purchase a Durango this time. We had a great experience with Carl & Bill who helped get us into the perfect car.
I bought my 2010 BMW from Exclusive Auto Group Inc. In early September. I had An incredible experience from the door in and from the door out. Working in the sales/customer service industry for over 15 years i have high expectations when I walk into establishments, especially where I'm being sold to (dealerships, furniture stores, galleries,banks, etc.) The thing that made me stop at exclusive on my commute home from Newark Penn was their line of attractive vehicles. I wasn't exactly looking to buy just yet, but I knew I wanted to purchase a new car in the coming months. I walked the lot briefly and was greeted by one of the sales reps who was extremely friendly and helpful. Of course she asked all the normal sales questions what i was looking for, how much i wanted to spend, etc.... I had answers for none of the questions. I just told her a specific payment amt i was looking for and i was browsing the lot and looking for something that might catch my eye at that . She wasn't to aggressive she told me to check out that lot and when i needed help just let her know. Shortly After I placed my eye on the 550GT and fell in love. She gave me the pricing details and i knew that it was definitely going to be above my budget and what i would probably even consider not to mention my credit was not good at all at that time. I then met with Carlos the Manager. Told him my situation and how much i could afford to pay monthly he looked at me with a straight face and said do you work? lol the rest was history he got me a lower payment then what i asked. FANTASTIC CAR!!!! drives great no issues after buying it ( I waited 2.5 months to write my review). I was able to get my plates before the dealer plates expired. Carlos was very great to work with. He made sure the process went flawlessly and no pressure on they buyer at all. He gave wonderful advice he was transparent and honest. I've bought a number of cars used/new and i would say this was my best experience. O by the way I purchased the car within 2 weeks after seeing the vehicle but of course that was after i left my small deposit to hold the vehicle. Lol as carlos says "business doesn't run off hopes and dreams". after leaving my deposit i visited about 6 other dealerships in the newark/irvington area as well as somerset county and i will say they all wasted my time telling me about my credit and offering me payments $150 more then what i told them i could afford when i first walk through the door. They were pushy. they did not actively listen, and didn't offer me the payment i was looking for until i left there lot. Carlos will tell you yes or no. no time for games. I'm a satisfied customer and will recommend anyone to this dealership. Carlos if you read this keep up the great work, keep the integrity and remain transparent.
Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far.
If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed.
The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.