They were very accommodating and polite. I’ve bought a lot of vehicles In my life and this was by far the easiest. They worked with me on the price and without the back and forth you normally deal with at most dealerships!
Older gentleman looking for a manual (standard) tr
by Greg gleason from Homer Glen Il.
March 9, 2018
Went to buy a used car,slight mixup on information,manager Sean was most accommodating and was very pleasant to deal with.appolagized for the miscommunication and will set things right.very refreshing to deal with an honest YOUNG gentleman!
by Steven j Brown from 2927 Lake Forest dr Upper Marlboro MD 20774
September 29, 2018
I had nothing but excellent service in regards to Darcars of Fairfax facility. The experience from car buying “Eric” to management providing me with the certainty of any issues “IJ” to the service department showing pure professionalism. I really appreciate this experience.
My experience with the sales person Chris was excellent. The finance people however changed the price I agreed to. I signed a paper on the floor, but when the papers were presented to sign the price was much higher. I noticed it and complained. They said there was a ???mistake??? on the previous quote. Well if there was a mistake they should have been open about it. I think it was a bait and switch The paperwork is confusing and they clearly changed the numbers by $6000 between what they agreed to on the floor and what they presented in the office to sign.
Steve helped me find the Jeep I???ve been looking for over a year! He was very helpful as a first time buyer I was nervous but he made it very painless and easy. We will defiantly be going back to Steve for our next car next year!
I was really, really pleased with my experience here. The salesperson I worked with was friendly, helpful, cute with my kids, and not at all pushy. I was able to find my dream car at an amazing price, and it is in perfect shape (I had verified by Les Schwab before purchase). I found out that they make sure ALL of the cars are in perfect shape before they put them on the lot (fix any problems in their car shop before they sell them). They're would definitely be the first place I stop next time I needed a car, or the first place I would recommend to any family or friends looking for a car.
They were very friendly and understanding, they knew I needed a car badly and understood that fact he was determined to get me into a car that day. Highly would recommend anyone coming worth your time, even though I didn't buy a car from them I still would recomend.
If you don't come here, and at least give it a good try, you are missing out. We bought and loaned our first car here, it was clean, it was well running and only had one issue that didn't show up until we had the car for a year and a half and it was a $100 fix. We traded that car in for our next, an upgrade. They worked with us, they helped us beyond compare and worked their connections and their magic. Not two weeks after we got our second car from them (our recent car), we were rear ended and it was a high fix estimate. They updated us on laws, and told us what to do to make sure we didn't get short changed by the opposing insurance company. We are so excited to go back here again, my husband and I adore these guys, they are so kind, and caring and compasionate. 100 / 5 stars from us.
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