I bought a Camry from Jake Newman at Jake Sweeney Mazda West this summer. Not only was he kind and understanding but he also played with my kids while I signed papers. He didn't lie and was straight up about everything. I have since referred two family members to him and he gave them the same awesome service. Jake is very easy on the eyes to if you know what I mean. Thanks again Jake!!!
Chris is a very kind, informative and helpful person! He helped us to choose and buy the right car for my parents. He did a great job explaining the car functions to my parents. We are happy that Chris could serve us because he is just a gerate and easy going person. THANKS CHRIS AGAIN FOR YOUR WORK!
Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
It only took us 1 visit talking with Rachael to come back and purchase our 2015 Kia Sportage! She was very patient in all my questions and answered all my concerns throughout the process. Would definitely recommend her to friends and family looking for a new Kia!
We ended up not buying a car through Sweeney, but not because of anything they did - we were looking for a pre-owned car in a brand they don’t generally sell. They had one on the lot and Michael Meyer answered all my questions and was really helpful, but the timing didn’t work out on my part. We ended up buying a certified pre-owned from that brands dealer, but we will definitely keep Sweeney in mind for future car purchases!
Geiger and Mark Zinser made it quick and easy to purchase my new Edge, very happy with my experience at Cronin! I have purchased from three different dealerships in the past and Cronin has by far given the best customer service!
I have worked in the car business for the past 9 years so I'm very critical when it comes to the car buying experience. I almost didn't buy from them because I was apprehensive because of their review rating. However, the deal on the vehicle was worth trying Jake Sweeney out and I'm very happy with my experience with them. My sales person was Brent and he was a straight shooter, very thorough, and an excellent communicator; which is qualities you want in a sales person. The finance manager was DJ, he had the same great qualities as Brent, was not pushy about warranties, and got us in and out in a good amount of time. There is nothing worse than having the car buying experience soak up your whole day, and with them I was in and out under two hours. DJ also got me a fantastic rate on my SUV, my insurance company's APR quote was almost double what DJ got me.
I would not hesitate to purchase another vehicle from Jake Sweeney. I got a great deal, had an awesome experience with the staff, they have strong financing available, and they are respectful of your time.
Although we did not purchase a new Kia, I would encourage anyone who is looking at this type of vehicle to ask for Greg Frankel. He is knowledgeable and keeps a nice relaxing tone in the sales experience. We actually drove back to the dealership to thank Greg in person and apologize for not buying from him. Even then he was gracious and friendly. The only reason we did not buy is that Kia didn't have quite the vehicle we were looking for. But if anyone is interested in any model of new Kia or used vehicle, my wife and I give a hearty recommendation that you go see Greg. Al and Jenny Sheldon
Very friendly advisors that understand and appreciate the service repair process. Explained everything that was needed in great detail and advised urgent needs vs those that can wait. Have gone to them several times for my 2009 Altima and will continue. Looking to buy a vehicle from them too!!
On August 18, 2018 I purchased a new Kia Niro from Andrew Thornberry. At the completion of the purchase he informed me that the parts department was closed so he would send my second key to me through the mail. Three months, several phone calls, four emails and one letter later, l still don't have my second key. This is not a simple process of having a key cut, because my car is push to start, the key has to be programmed, and the key itself is a $150 investment plus the programming cost.
I will start by saying that Brian in Fiat service is WONDERFUL he is always attentive and available to answer any questions. I went in for an oil change and headlight repair. While waiting I started browsing cars and met Pete. Pete was initially attentive and discussed with me purchasing a new car. I advised Pete that I was upside-down in my current loan. Pete said that I may qualify for a certified new car. I picked out a car and it went downhill from there, Pete became distracted by phone calls, visiting customers, and another customer that he had left on the lot. I suggested to another sales person that he should take over with me and let Pete deal with everyone else. Pete then advised me that I would only receive 1 hard inquiry on my credit report I then should him where Equifax had already notified me of 3 inquiries. He then said that my Husband needed to be present so I should come back, I advised him that my spouse did not need to be present so he eventually obtained permission via text from my spouse. Then he made me feel that I should have $5000 to put as a downpayment after I told him that it was $500. Then he told me that finance had 5 other loans that he was working on (hmmm i did not see any other customers) and again I should come back (i get the feeling he is trying to get rid of me) finally he said that he would also need paystubs- I told him this was not the first time I have purchased a car and they do not need paystubs until the end. I finally gave up and left. As a side note there was 1 finance person in the office and several of the sales people were going into the office to discuss personal business, perhaps if they left him alone he would have gotten more accomplished.
I had contacted sales/finance guy KC Markley a couple times to tell him what I was looking for and by the time I went in he had picked out a couple of options for me to drive. I went in and left with a 2016 Kia and the process was easy and he explained everything great and answered all the questions I had. Recommend this place and KC 100%.
Service was fast and always friendly. Will definitely be back.
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