Service managers were very nice and explained only services that were due at time of inspection. I also felt all prices that were presented to me were fair prices. The wait time was slightly long, but it was explained to me that that was not usual but due to some car models having a recall and parts that needed replacement.
from greeting in lot to close of deal...just terrific!!
by marilynbl1 from DealerRater.com
December 5, 2018
From the moment Adam met us in the lot, the experience was a learning one. He is so knowledgable about the product I was interested in and he listened to what I wanted. He brought two cars up for comparison, knew the difference about each one, and there was no "dazzle-dazzle"! Extremely honest and forthright with his answers.
by Adrienne from Ithaca, NY
November 6, 2018
This car is a really reliable car with great gas mileage. I put a lot of miles on the car so far, and it continues to work great for me. It can be tricky in the rain or snow, but what car isn’t’ It really has been a safe and easy car to drive.
The sales person, Chuck, was very professional, friendly and courteous. He was very knowledgeable. He made the process of buying a used car very easy.
My very first owned car and already in love!
August 6, 2018
I really like this car. I'm short so it's usually difficult for me to see over the dashboard, but with the adjustable seats and the lower dashboard, i was able to see well. Also, it drives smoothly and has amazing warranty! Even when I had to buy it separate from the car, Kia still offers great warranty! Though the only problem is accelerating when going up a hill, it's not a huge problem.
Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
Love my wife’s car
by Kabjj101 from Queen Creek, AZ
January 5, 2019
I’mMuscle car kinda guy, but my wife’s little 2016 Kia Forte is something else! I love the gas mileage it gets not to mention the hidden power when you put it in sports mode!
I have now purchased two vehicles through this dealership (formally known as Kuhn Honda) and have had only good experiences. The people have been friendly and non aggressive. They are accommodating and seem to care about what you have to say. My salesman this time was a young man named Zach Walters who was kind and genuine. He did not push me in anyway and instead, ???fought??? for a better price to help me out. I did not get a chance to review him through the dealership due to an email mix up but I would give him 10/10 on every category. This Honda dealership has been great and I will continue to do business with them.
Perfect for my 45 minute commute to work.
by Kaykay from Lorain
November 30, 2018
So reliable. Gas mileage is great. Trunk space is amazing. Had no issues going on 3 years now. Do wish I paid attention if there was Cruz control is my only complaint.
Anthony was a pleasure to work with. His knowledge, perseverance, and flexibility ensured our buying experience was successful and enjoyable. I would highly recommend working with Anthony.
Not worth the money and check the value before you
by Notafan89 from Toledo OH
November 9, 2018
I bought this car and am making huge payments on it, when I wanted to trade it in for something it wasn't even half the value of what it was worth, it was 17000 dollars and we have to pay 31000 because of interest which make our payments 445 a month and when we wanted something better they said if the car was in immaculate condition it would only be worth 7000 dollars like really. The first time we road it on the expressway we could hear the wind coming in from the outside, and then 2 months after driving it we needed coolant, come to find out 2 years later and when our warranty was almost up we had a bad water pump, I would prefer an older Pontiac sunfire because that car lasted me more than 400000 miles on it, I think this one will only last 150000 because at 61000 it seems the transmission is going bad already and it just seems like its about to fall apart do not get this car even if it's the only one you get approved for!
I can honestly say this was the best car buying experience that I have ever had. Everyone at the dealership made the experience stress free. I got exactly what I was looking for in every aspect of my new vehicle and I couldn???t have done it without Kevin Mitchell and Pedro Arismendi. I can???t thank those guys enough for getting me into my new truck. I???m looking forward to working with Kevin in the future and recommending him to anyone I know who is in the market for a new or used vehicle.
The best value and the most comfortable car
by Mommkatt from Greeneville Tennessee.
November 3, 2018
This car is exceeds all my needs and is one of the most comfortable cars I have had. You would never know that this was a supposed to be a compact car by the leg room and head room in the car. I chose the four door model and my family and I can travel in comfort with great gas mileage. I am 5'9" and the driver's side fits me so well. The seats are comfortable and I never have fatigue after driving long distances. My grown sons are 6'4" and 6'5" and they have seat room and head room and lots of leg room in the car (even in the backseat) also. I feel that I can take my grandchildren anywhere safely and they have enough room for them and all their things they carry. The car has only needed routine maintenance and the dealership has been great in taking care of my car's needs. I have never had any problem with this car at all.
Vince was so thorough in every aspect of making our experience a smooth one. Je answered all of my concerns with educated answers. We only drove one car which he picked from the inventory and bought it because he listened to our needs and satisfied them. Definitely he will be our salesman for life. Thankyou.
I love my kia!5 stars
by Jecornster from Richland Washington
October 31, 2018
The bluetooth is extremely helpful. Very comfortable and affordable car. Accelerates very quickly and is the best car I have owned. The trunk is good size and the control buttons are on the steering wheel which makes it very convenient.
This is my third Kia Optima and I go NOWHERE but to Friendly Kia for service. I know the level of service I expect and get will be high. I look forward to coming here and they make you so comfortable in the new lounge area. Can't remember who checked me in and out of service but he was excellent.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Christian was amazingly helpful, He took the time to make sure my car was perfect and to be sure I knew every detail. the budget was perfect- the car is perfect. the payments are perfect
I greatly appricate the time this man took with me .
I love this car! I don't need a car in NYC.
by Fiona the Forte from Mandeville
October 8, 2018
This car has some get up and go. Great car for local or long distance driving. Has plenty of room for 5 adults. I would recommend this as a first car to a teenager.
The vehicles all look brand new on the outside and interior. The prices are great. My only suggestion is to have the car checked independently before buying it. I have purchased 2 cars from here. The first on had a the side mirror signal go bad a week or so after purchase. No way they could have known that beforehand. The 2nd car, my wife got stranded because the battery was bad and the mechanic said it didn't look like the correct one for the vehicle. I also had to replace all the tires after a month and the front brakes are only "a couple months from needing replaced" too. All told, the tires, brakes and battery cost me about $1200, but I probably saved more than that because it was sold much cheaper than anywhere else, so it's a give and take here.
by JKNYC from PSL
October 18, 2018
Plenty of leg room, comfortable ride. Excellent on slippery roads, good on gas. Plenty of trunk space in the back. We generally use the car for work,; however, we've taken it on longer trips, and we would definitely recommend this car to friends
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