by Clifton from Baltimore md
March 6, 2018
Great job on finding my car and customer service was great going back for repairs .ive already referred a few people to buy as well
Car shut down won't start with no warning T
by Cc from California
August 25, 2018
Very stress full when you get up to start car will not start. I have to go to work to pay car note. I don't have time to sit and wait. I need a loaner car I prefer the Free pic up to go more miles this has happened twice. I really want to know why my 2016 kia brand new car is a headache that why I bought a new car to Eliminate headache
John and everyone at heritage were amazing. They went above and beyond to make our experience perfect and comfortable. They treat you and your family like their family. We will definitely be going back for any future car buying needs. I would recommend them to everyone!
Really fuel efficient vehicle and easy maintenance
by MichaelE from San Diego, CA
December 7, 2018
Its pretty good bang for the buck. The only issue that I've had with it is the plastic/rubber caps used to secure panels. I drive the front bumper over a cement block on a parking lot, and as I was leaving the bumper rubbed against the cement block. The ended up popping out the rubber cap/clips and the inner wheel well panels came off, rubbing against my tries and causing smoke. That should be designed a bit more with common parking mishaps in mind.
I love my new kia. It’s has everything i need and loads of wants. It has the zippy performance and fuel Economy I want. I get compliments from people who ride with me.
For a while I drove cheap 500$ or less cars, and I liked it, but they didn’t feel like my cars. It felt like I was driving someone else’s car. This one, she’s mine.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I love this car. I've always been a Volkswagen person, but the last one I owned had a lot of problems. So I went with a Kia Forte and this is a great car. The service department is also terrific. The car is solid, great on gas, comfortable and easy to handle. Oh, and the Ocean Blue color is awesome!
My sales associate was Jordan Bates. Upon meeting Jordan, he greeted us and apologized about being a little late. He had a customer he was assisting before us and their appointment went a little longer than expected. Jordan made us very comfortable immediately; he asked if we needed anything such as beverages or anything else to ease this process. He was very knowledgeable about the vehicle I inquired about and soon asked me if I wanted to test drive the vehicle. While driving, he told me more about the features of the vehicle, and had great general conversations. Normal car salesmen try to force me to buy a vehicle I inquire about; but Jordan did not do that at all. I did not feel pressured to buy the car. He was also able to get me the rate I wanted regarding this car. I would definitely refer him to family and friends who are looking for a new vehicle.
A very smooth riding and comfortable car
by tholden03 from Charlotte, NC
December 20, 2018
This car rides great, Looks good, awesome on GAS, has good features the space in the car is awesome and I love my Kia Its my baby.
Thank You Kia
Was very good they took there time and helped me the best they could I really appreciate all the effort and time spent during this process.
Kia really makes great automobiles!
by Michael Ballard from Surprise, Az
November 18, 2018
I've owned four new Kia's. Everyone of them have been excellent vehicles. Over the years I've owned over 50 new vehicles and Kia has been right at the top of the list for being wonderful automobiles to have owned.
2019 kia soul blue in color push button start upgr
by jones from belair md
August 8, 2018
both salesperson and finance person went all out to get us a deal.
they should both be praised for their service.
I will be back in future
by lb44745 from Henderson, Nevada
August 10, 2018
This car has everything I need. It is not too big , but not too small. It runs smooth and quiet. The inside is comfortable. The gauges are easy to read, and all controls are within arms reach. The color is amazing , and I love the look of the car.
Definitely a great place to buy from. The sales guy greeted us right outside the door, welcomed us in, was polite answered all my questions. They definitely worked with us to get the deal I needed. Thanks, Jerry Huntley. Financial part of the process was great too, I’m sorry I can’t remember his name.
Great car for the $$
by Fallini from Red Hook, NY
July 31, 2018
I recently purchased the LX Forte. All is well, but I should have purchased the EX. Be warned...the LX doesn't have cruise, nor map lights.
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
Salesman Robin is wonderful,very professional, patient & kind. Best customer service I have had at a car dealership in awhile. We came in just to check out customer service before buying car but left out with the vehicle that night,we just picked up our hard tags 1 month later and we are very pleased.
The customer service at Toyota of Bowie is unbelievably amazing. The management and sales staff CARE about you! Especially when there is a salesman like FAYYAZ KHAN. He work with you to ensure you are able to get a car that is safe, reliable, and within your budget!
My son & i spent a great deal of time (about 4 hours haha) & Couldn't be happier with the purchase, A 2019 Black Camry XSE with a Perfect combination of Red Interior.
I love this place and they will always have my business.
I was not looking forward to buying a car because it is always a tedious process. But to my surprise this experience was the complete opposite. The staff was friendly, patient, and knowledgeable. They answered all of my questions and was very helpful with the process.
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