We purchased a used Kia Forte here, the car and salespeople were ready and expecting us when we got there, and all was handled professionally. Only nuisance was it took a while to finish prepping the care after we had signed all the paperwork, we had to wait another 30-40 minutes, but other than that, all was good.
My salesperson was Michael. He was very helpful and not pushy. I never felt like I had to buy the car I test drove. We went in looking to get a 2018 and they gave us a great deal on a 2019 that we could not pass up. Edwin the finance manager worked his magic to get this to happen. Thanks guys. Loving my new car
Christian Crismundo was the sales rep with whom I dealt. He was patient, personable and knowledgeable. I drove myself to the dealership not knowing if I would definitely buy the car. He delivered the car to my home. He even answered a question for my neighbor while he was here.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This is my 3rd Kia
I called Honda. Toyota and Chevy
All of their cust reps gave me bad quotes
Bad vibes more
With car pros I had at least 4 people greeting
And handling my needs
From online initial contact to finance manager and more I was. Not rushed
Treated like a king
Things I couldn’t afford they bent over to find a cost to meet my budget
I have the car 5 days and I love it
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
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