My experience with central kia has always been exceptional due to the fact my salesman Earnest Hughes goes above and beyond to make the car buying process easy! This has been my 6th car purchase from Central Kia all because of Mr. Hughes. I will always recommend Kia as long as he's there.
We were having drama had a critter very up in our car eat wires destroy stuff. They got our cat right in gave us quote, went over options, was so caring. Had us fixed immediately. Thank you so much for always providing great service and care.
A very smooth riding and comfortable car
by tholden03 from Charlotte, NC
December 20, 2018
This car rides great, Looks good, awesome on GAS, has good features the space in the car is awesome and I love my Kia Its my baby.
Thank You Kia
Great customer service, immediate assistance and not a long wait time. I purchased a vehicle here and have been very pleased with my vehicle and service they provide.
Car shut down won't start with no warning T
by Cc from California
August 25, 2018
Very stress full when you get up to start car will not start. I have to go to work to pay car note. I don't have time to sit and wait. I need a loaner car I prefer the Free pic up to go more miles this has happened twice. I really want to know why my 2016 kia brand new car is a headache that why I bought a new car to Eliminate headache
Southwest Kia in Mesquite has the very nicest, knowledgeable people. I have had many new cars, but the past 3 cars have been Kia's because of their outstanding warranty and the quality of the people that take care of me and my car. I very much appreciate it.
by lb44745 from Henderson, Nevada
August 10, 2018
This car has everything I need. It is not too big , but not too small. It runs smooth and quiet. The inside is comfortable. The gauges are easy to read, and all controls are within arms reach. The color is amazing , and I love the look of the car.
I came into the service department honestly a little shaken up and disappointed of how I had been recently treated at a dealership. I asked to speak to a manager because I was not confident I knew the right questions to ask the service department as I know nothing about vehicles- I was greeted with a smile by someone who genuinely cared about and was proud to give top quality customer service. Craig went above and beyond to assure I was being taken care of properly. He walked me through the entire process of what he was going to do and even went and picked up a part from somewhere himself so that I was not there waiting for it to be delivered. The service team was in and out updating me frequently so I knew what was going on. I was treated with the upmost respect and honesty and I highly recommend this dealership to everyone,
Heather greeted me with a smile even though i arrived at closing. She took the time to answer my questions and explain everything to me. i left my vehicle in her hands for service as well as inspection. She called promptly the next morning to advise when completed and advised how to proceed. She escorted me to the cashier and made sure my experience was successful. Thank you Heather!!
I just purchased a 2019 Kia Sportage EX from Southwest Kia in Mesquite and had a great experience! I highly recommend Justin Martin my Sales Representative! He was very knowledgeable, and helpful in finding me the car I wanted within my budget. I love my car and I would use them again in the future!
Live in Louisiana decided to go to Texas to buy a new car. I checked out one dealership before going to Southwest KIA Mesquite and didn't like the salesman attitude. He pretty much was like this the price and there is no negotiation so I left. I went to Southwest KIA as soon as I met Mike I loved his attitude he was attentive, catered to my needs, genuinely cared about me really needing a car. He negotiated the deal knocked the price off about 6,000 with the rebate. I really do appreciate him making this experience great two months later he is still helping me.
My mother and I walked in expecting to argue and negotiate hard for an upside down trade. Never in our wildest dreams that we would walk out with a brand new car and negative equity. Southwest Kia of Mesquite will forever be the best dealership to get a car. We highly recommend this dealership and the dealer Justin Martin and others; who went above and beyond to help us and our problematic situation.
As a first time car buyer, I really appreciated the no-pressure approach. Wing was super friendly, personable and knowledgeable. He listened to me and helped me get into the car I needed.
Best dealership I've dealt with
by DiKia from Tanton, MA
October 17, 2018
I love this car. I've always been a Volkswagen person, but the last one I owned had a lot of problems. So I went with a Kia Forte and this is a great car. The service department is also terrific. The car is solid, great on gas, comfortable and easy to handle. Oh, and the Ocean Blue color is awesome!
Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the car detailed and filled with gas when I got there. They also worked to get things done as quick as possible, being they knew I was traveling.
Really fuel efficient vehicle and easy maintenance
by MichaelE from San Diego, CA
December 7, 2018
Its pretty good bang for the buck. The only issue that I've had with it is the plastic/rubber caps used to secure panels. I drive the front bumper over a cement block on a parking lot, and as I was leaving the bumper rubbed against the cement block. The ended up popping out the rubber cap/clips and the inner wheel well panels came off, rubbing against my tries and causing smoke. That should be designed a bit more with common parking mishaps in mind.
The entire staff at southwest kia was great. From cynthia to rapheal to William, all 3 were awesome and friendly. We showed up at 8pm and raphael didn't rush us into buying anything we couldn't afford and took his time in explaining the process to us. William was patient with us during the payment and document signing. He was very helpful in explaining the payments and credit part of the business deal. Thankyou both for a great experience at southwest kia. We will definitely be back for another car in the future
Kia really makes great automobiles!
by Michael Ballard from Surprise, Az
November 18, 2018
I've owned four new Kia's. Everyone of them have been excellent vehicles. Over the years I've owned over 50 new vehicles and Kia has been right at the top of the list for being wonderful automobiles to have owned.
Unlike other dealerships who don???t give you a second to browse, Southwest Kia lets you browse and take your time to look for the vehicle you want. No hassle not pushy, but overall good service. Rafael Gaona was the best salesman. He got me a great deal on my truck. I would definitely recommend you to go visit these guys. Thanks for the great service and professionalism.
I loved the last one so much I bought another one.
by Charcourtmom from Warr Acres, OK
October 27, 2018
Beautiful outside, surprisingly roomy inside. Rides like a dream. So easy to handle. Overall my dream car. And the great gas mileage doesn't hurt my feelings either.
I love Southwest Kia! Best experience ever with a dealership. My sales rep Fernando Silva wa so nice and personable, I felt like we had known him forever. The team at Southwest Kia did everything in there power to get me what I wanted and needed. I love my new Sedona.
Definitely the best equipped car I’ve owned
by Dave from Orem, ut
October 21, 2018
I love my new kia. It’s has everything i need and loads of wants. It has the zippy performance and fuel Economy I want. I get compliments from people who ride with me.
For a while I drove cheap 500$ or less cars, and I liked it, but they didn’t feel like my cars. It felt like I was driving someone else’s car. This one, she’s mine.
Jonathan presented himself humble, appreciative, and courteous when it came to me buying my 1st new car in 4 years. I honestly believe that the continuity that is in place will set a precedent for future car buyers to keep coming back to Southwest Kia! Shout out to Bill Dickason!!!!!!
Most reliable car I’ve owned!
by Rivsam08 from Port Richey FL
August 1, 2018
This car comes with everything I needed and more . Very reliable and convenient, good enough space for my family of 4 . I’m happy with my purchase!
This is my second purchase of a Kia. Each time the experience has been favorable. They worked for my trade in and I drove away with a 2019 Kia Forte. The process was easy and love the sales and service team!
Great car for the $$
by Fallini from Red Hook, NY
July 31, 2018
I recently purchased the LX Forte. All is well, but I should have purchased the EX. Be warned...the LX doesn't have cruise, nor map lights.
I truly enjoyed my experience here at Southwest Kia of Dallas. My experience was made because of Amir, A.B., Mustafa, as well as the finance manager. I was fellow car salesman at a highly rated dealership, and I know how long this process can take. Also I know how hectic things can be, but sure enough Southwest Kia of Dallas was without a doubt the best dealership that I have ever been to. Most of the time when you buy a car you spend most of your day there, but I was in and out within 1 hour and minutes. I personally owe a HUGE THANKS to all of the men above. Without them I would not be here today with my beautiful new vehicle. If you are looking for a vehicle I wouldn't go anywhere else, but Southwest Kia of Dallas.
If it wasn't for the dedication and trust in Jordan Lopez I would have went to another dealership. He was amazing. I will be back and looking for Jordan.
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