The process went pretty smooth. I was given some options to choose from as I requested. Overall they gave me 4 to make my decision from. The only thing that I want fully pleased with was receiving a vehicle that was on empty. Other than that I'm happy with the service and vehicle I recieved.
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
John Miller's customer service skills are excellent!! He always makes sure my car is serviced correctly and gives me feedback on what services are needed. I'm pleased with his quality of care when my vehicle needs service. Great job John Miller. I always refer my friends and family to use Blossom & ask for John Miller when they do so.
The guys were so helpful to me .They were making sure they listening to me on what I could afford and did not stop until they put me with a good car.Thankyou guys so much .The guys who Helped me was -Aaron Aff & Christian Sauvajot.Thankyou young Men again I was made at ease with you.I have been telling everyone about you 2.Merry Christmas to you Both.
I came to Ray Skillman Northeast Mazda just to see if what I would qualify for. I was greeted by very welcoming and nice staff! I had been contacted beforehand by Troy Owen's over the phone. He was a very well spoken and nice guy. I came in the following day to meet with him personally to fill out some paperwork. I was approved for a few vehicles but told him that I wanted to think about it before I made a big decision. He told me to look at the inventory he had on the website. About two days later I came across a car that I just instantly liked. I contacted him about it and the very next day he had me in it driving off the lot! Not to mention that this was a first-time car buying experience for me. I never would have thought I would have been this comfortable making such a big decision but Troy definitely help me with that! I would recommend this dealership to anybody!
Jim Greenberg really took care of me & answered my questions. Manager Shane was so professional & courteous. Thank you Dion for making the numbers work for me. I felt very relaxed & not like I was being tricked. This was the best car purchase I've ever had & I highly recommend this team to everyone wanting to be treated right!! Thanks all of you!!!
The sales team is easy to work with and seem genuinely interested in making sure you drive away with the right vehicle for your needs; not just the most expensive vehicle you can afford (like some other dealers). They're more than fair on trades and actively help you find the right combination of rebates and financing options to save you the most money. Robert and Nate are great guys to work with and made the whole lengthy process as painless as possible.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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