We purchased a used Kia Forte here, the car and salespeople were ready and expecting us when we got there, and all was handled professionally. Only nuisance was it took a while to finish prepping the care after we had signed all the paperwork, we had to wait another 30-40 minutes, but other than that, all was good.
William Ryee and Tony were very helpful finding a Sorento with everything we wanted. William really worked with us to negotiate a price within our budget. We got a great car at a price better than we could ever have expected. Our family has purchased a lot cars from many places, and this was one of the best experiences. Defintely referring people here, especially to William!
Arlene was excellent! She was extremely professional in all aspects. The dealership was impeccable and the customer service was top notch. Arlene went above and beyond in every aspect of the car buying process! I highly recommend HB Dodge!
I worked with Product Specialist Javier Noriega in buying a 2018 Dodge Challenger RT, and he exceeded my customer service expectations. He was professional, knowledgeable, attentive and thorough - but was never pushy or dismissive. I told him what I wanted and he delivered. Javier was assisted by fellow Specialist (and ironically his brother) Gaspare Longo, who also succeeded in making this purchase easy and without the nightmares I've often heard the car-buying experience can be.
Finance Manager Michael Hanson also did an excellent job in arranging for financing for the vehicle, and I appreciated the speed and efficiency with which he conducted the transaction.
Overall my experience with Huntington Beach Dodge was excellent - easy, without pressure and one I would recommend to anyone. And, finally, this car ROCKS!
Angel (salesperson) really worked hard on my deal and found that after crunching the numbers, a lease was better for my situation. I don't drive a lot and a lease gave me the ability to feel comfortable with my payments.
Everyone here at Kia of Alhambra were so very kind and professional. If I had the ability to purchase another car, I would go back to Kia of Alhambra in a heartbeat! They're just that good ¿
I started looking for a 2018 KIA at another dealership and did not have a good experience. I asked about year end offers and incentives and was told there were none. I came to KIA of Alhambra and met Juan Garcia. He sold us our 2018 Sportage with discounts and 0% financing. It was night and day between the other dealer and the one in Alhambra. We were preapproved with my credit union but KIA financing beat them . My wife is very pleased with her new car which makes me very happy as well.
My wife had purchased a car from Kia in Alhambra. Her sales rep was Angel. She loved how how smhe treated her. So I decided to go with him to trade in my old Kia. And I wasn’t disappointed at all. I am beyond satisfied with his honesty, knowledge of the vehicles, great customer service and his work ethic! If I’m not ever looking for another car, I’m definitely going to work with him again regardless of the dealership he’s at.
I was dreading the buying experience, and walked out of a different dealership the night before because it wasn't pleasant, but it was actually pretty painless at Alhambra Kia. It took awhile (like I expected) but the salesperson (Ned) was very positive and accommodating (plus, free popcorn and snacks!). Ned also spent a lot of time afterwards helping me to program settings, set up Android Auto, and explain how things worked in my new car, which saved me a ton of time. All in all, good experience, which was a surprise! So far I love my Kia!
I walked in on the recommendation of a friend and truthfully did not expect to leave with anything but a status report. But a hamster dance, some ice cream, and a quick test drive later, Martin was able to answer my questions and work with me to drive away in a brand new Kia Soul! I'm still processing this; the fact that I have a brand new car and how Chris the financial advisor was able to work with me to finance the lease. The entire crew was top notch and I'm forever grateful to them. Thank you from the bottom of my heart!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Excellent customer service!! Staff was so helpful and made the experience so great and so easy. Highly recommend this place if you’re looking for a new or used car.
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