The staff at Southern Kia Chesapeake are so friendly and courteous. They treat every customer as family. Joe Miller , Cynthia Adam, and Brian Johnson has the best customer service relation I have ever encountered. I will be recommending the dealership to others.
Mr. Winston Whitehurst was a great dealer today. He made sure my wife and I walked away with the best deal possible, and made sure to take care of any problems that occurred on our end. Highly recommended!
Went into Southern Kia Gmc Completely discouraged from other dealerships with insanely high interest rates and montlhly payments. D'Aundre actually listened to me and made sure to stay within the price range and monthly payments I wanted. I now have an amazing 2017 Kia Sportage and I am so in love. Marshall negotiated with banks on my behalf and I could not be more grateful.. Thanks Southern for being an amazing team with amazing inventory.
Although I was satisfied with the work done on my vehicle I was disappointed with my interaction with the service staff. Initially Carlos was very positive but things went forward not so much. I have concerns regarding communication between the staff members. When I am quoted one price and upon check out I am told something else, then when I think that the situation is corrected and try to checkout a second time the amount is still not what I was originally quoted. As a customer I should not have to work to get a price honored that I was originally promised. Regardless of the lack of communication between the staff members. I understand that we were customers that were acquired by your purchase of Perry Buick but to be honest this experience was NOT a very good first impression. Hopefully you will do better moving forward. Otherwise I???m going to have to find somewhere else to take my business.
My experience at Casey Kia was simply outstanding. Brandon Thompson was above all the best salesperson you would ever want to work with when buying a car.. I also dealt with the general manager Roberto Dial and Finance person Steve Jernigan. Each of these individuals made me feel like a royal queen. I will definitely return in the future!!!!!! Thank you all for an awesome experience . Lisa P.
My experience was amazing Aarron was an amazing salesman he was so very kind and understanding about my situation about not being able to cross the bridge and the water to get to the dealership to get my car so he accommodated me instead bringing it to me...I will not forget him and his kindness I'm so happy with my car it's not brand new but it is to me I love it so much.. I'm excited to get my first check up on it as soon as I find someone to make the drive with me..again Thanks Aarron.
Looking for a preowned car for my 17 year old daughter since she totaled the last one in 3 months was exhausting. We Came to Casey Kia looking for something in the budget from the insurance claim, Aaron brought out several cars from the lot to my daughters dismay expressed no interest. He actually took the time to look at other casey locations , we drove over and Walaaah, there sat the car we bought. Aaron took the time to connect with us. I shoot straight from the hip and was prepared to hit another dead end at this dealership. Aaron shines above the other salesman at this dealership. The others. Old learn from him
So first starters, I???ve never bought a car through a dealership before and Aaron Mcgiffin was definitely helpful throughout the whole process. I owned a car with no ac and let me tell you, in the middle of summer, it???s the worst. I decided it was time for an upgrade. But, he went out of his way to allow me to see the car while I was working because I couldn???t leave. With all of his help, I fell in love with it and the process just became easier and now it???s mine. I will definitely send people your way! Aaron your rock! Thanks again.
If you are looking to buy a car you need to see Aaron. He went out of his way to find the exact vehicle we were looking for and made the whole buying process smooth and simple. We have bought a lot of cars but never had one this smooth and simple.
Would 10/10 recommend Aaron McGiffin for your next car purchase experience! Casey Kia???s staff is knowledgeable and trustworthy. I will be back for any future purchases. Thank you Casey Kia and all of your wonderful staff!
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