When things looked like they were not going to happen, Moe went that extra extra mile to make it happen...I know others were involved too.... It was a miracle that you all made happen....That shows me what kind of folks you are.
good service, courteous and professional employees
by Judith from Clay, NY
November 2, 2018
Professional, courteous. Got a call from receptionist that I had been over billed (on credit card) by $30. I checked my receipts and she was correct. She took care of crediting my acct. for the $30. I was extremely happy that she called - admitted the mistake and corrected it immediately. That is excellent customer service and review. Thank you!
Also, I have a bit of a problem walking - one of the reps offered to get my car and bring it to the front door while I was paying the bill. That was extremely helpful and generous.
got it fixed. Car was in several weeks ago with a rattle; asked to check and only found a broken wheel-well liner...changed, but rattle still there. Took car in this time for oil ,change and possible gas/oil dripping. Found leak on oil line to turbo, ALSO found a broken spring. Both were fixed. Guess what? The rattle went away. Maybe that was the rattle from before that was not found.
This dealership has excellent sales and service. The sales people are friendly and has a lot of options to offer. The service department is always friendly and very accommodating. I will recommend this dealership in a heartbeat. The new service rep has excellent service attitude. I believe her name is Marlina? I am not sure if I spelled the name right.
The lease experiencee was enjoyable, enlightening, and even enjoyable primarily because of Jason, and the expertise and humor he brought to the process.
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