Adam was most helpful throughout entire process of our sight unseen purchasing of 2008 Saturn Aura, trade in, and delivering the Aura from Paterson, NJ to Rego Park, NY on the same day.
The representatives of the Illinois Auto Sales we have encountered were most professional, cordial and eager to provide with a quality customer service.
am very happy with my car thank you to the salesman Eddie has cars who was so honest and very helpful oh I forgot to all the team working very hard to get my dream come true, only one thing when the few fixtures of the car will be done :) thank you and yes I will recommend to all my friend and colleagues.
Most reliable car I driven
by Kaybee from Lakewood WA
January 5, 2019
This car met all my needs most liable car I have driven and owned good on gas and mileage plenty of legroom from front to back
Excellent service that started with Ben over the internet then Brian took over on the sales floor and helped me close the deal. They even got me the color combination I wanted (was not in stock) at the price I wanted. Enjoying my Sorento, thanks again guys!
Great Car for work and just going for random drive
by ShaneK92 from Dundas Ontario
December 14, 2018
The car has been a great purchase! I love having this car because it makes driving so comfortable. The heated seats, Android Auto plus all the space makes it worth every penny. I am 6 feet tall so having a car with space for my legs and the people behind me is such a benefit. I would recommend this car to anyone who wants a car that is not to big or not to small.
This has been our 3rd experience working with Scott Zukowski.He is an amazing sales rep with a lot of knowledge about Volkswagen. It is our 8th year with VW and our experience keeps getting better and better.
Great value for the money
by carguy from Naples FL
December 25, 2018
Comfortable interior. Great gas mileage averaging 33 -37mpg. Nice car for not much money, especially if you need a new car with a great warranty under $17,000.
Ana was amazing. She was very helpful and knowledgeable. She answered all my questions with kindness and professionalism. I really recommend her. Her customer service was very good. I'm very happy with her service.
Best car I ever owned
by Mnshook from BocA raton
November 19, 2018
The Car meets all my needs. It is smooth and durable. I love the safety features. Love the UVO. It has excellent upside. It exceeds all my expectations.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
The process was good, they know about their business but you gotta be careful in all the fees and expenses that are not disclosed at first. They tried to help you whatever is your situation but just don't feel pressure to take a rush decision
Happy with my new car
by LClavan from Miami
November 18, 2018
I am enjoying my new Forte. I really like the length of warranty. It shows me the confidence they have in their cars. The performance is similar to my Toyota in handling and my worries about pickup has been unfounded. You get a lot for the money here.
The dealership provided great service and the process was not that long. They were also willing to help with no problem. Everything was explained well
should have went elsewhere
by Leewoods from Waurika
December 2, 2018
there are so many little things about this car that just annoy me. The main one is NO SPARE TIRE they give you a can of "fix a flat" and tell you to call roadside assistance. That doesn't work on a Saturday or Sunday when your in the middle of nowhere. pass on this one
Having bought a used Nissan Altima 2017 I was helped by Rudy The Manager and Cindy to get a good deal. Also the car works well as it is still under warranty by Nissan. I recommend this dealership for any customers for Volvo cars and some great bargains on Used vehicles.
Average at best
by MJMSR from Indiana
January 9, 2019
Very roomy for the size, but sits too low to the ground. Everything is plastic. It's definitely a 4 cylinder and acceleration is fair. Very easy to drive, actually fun to drive. Gas mileage is pretty good, about 35 combined - 40 on highway. Only had 4/5 months - 4600 miles. We'll see.
Customer service was great. Was in and out with no stress. Prices fair, no pressure. Highly recommend this location. Big selection.
See Millie. She was awesome!
Good car for the money
by Leesha from Newburgh NY
December 4, 2018
I like this car! It is very comfortable and roomy inside. The driver ?s seat just fits me. It comes with 5 years roadside assistance. Cons: poor handling in snow. I put 100 pounds of kitty litter in my trunk for traction.
by Rona Pignatano_DiMarco from Staten Island, N.Y.
September 12, 2018
Leased a new Honda last month. Had the pleasure of working with Kevin Rosa at Open Road Honda in Edison. He was very knowlegable, and knew all the answers to my questions. He had excellent customer service skills, so good that I leased acar that same day. I would recommend my family and friends to him.
Great Value for High MPG!
by Alison & Rick from Des Moines, IA
December 1, 2018
This car has exceeded my expectations for high miles per gallon. Before purchasing this car I was driving a mini van and spending $400 on my commute monthly. This car gets 40 mpg highway (My actual reading for average mpg after the first week of driving was 44.2!), cutting my gas usage by more than half will save me so much money in my budget that I am super satisfied with my purchase!
When I started my search for a new vehicle on line, Alexis was very helpful in getting me the information I needed to make an informed decision. I asked her not to overwhelm me with phone calls, text messages, etc. and she didn't. She simply provided the information I needed and told me when I was ready to contact her. Once I arrived at Global I worked with Riley who had a good energy about him and was very accommodating in showing me a few vehicles that I was interested in. We did a test drive, worked out pricing and I left there with my new 2019 Chevy Equinox. Overall a great experience. I have bought vehicles from Global before and will continue to go back in the future.
I recently got out of my old lease and leased a 2018 Hyundai Tucson from global auto mall with Joe. I am in my first trimester, (second pregnancy) and haven???t been feeling well. My father was helping me out and doing all the foot work. He was working with Joe and was able to get everything take care of everything with my old lease and getting into the new one. There was no back and forth, Joe was able to work straight through with my dad, until I needed to be there to sign everything. When I got there everyone was friendly, Joe was very nice and kept us updated, informed the whole time we were there. He made sure I was comfortable and taken care of the whole time I was there. Joe made this very stress free for me. He???s a straight forward, very friendly, caring, considerate and no BS kind of guy. Global Auto Mall and Joe have definately changed my perspective on dealerships, thus far they are the best! I highly recommend them! Thank you so much!
Fastest car buying experience ever. Scott was the best salesman ever. Tony got me exactly what I wanted. Worked out wonderful. I will always come back to Nutley Kia
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