We purchased a used Kia Forte here, the car and salespeople were ready and expecting us when we got there, and all was handled professionally. Only nuisance was it took a while to finish prepping the care after we had signed all the paperwork, we had to wait another 30-40 minutes, but other than that, all was good.
William Ryee and Tony were very helpful finding a Sorento with everything we wanted. William really worked with us to negotiate a price within our budget. We got a great car at a price better than we could ever have expected. Our family has purchased a lot cars from many places, and this was one of the best experiences. Defintely referring people here, especially to William!
Arlene was excellent! She was extremely professional in all aspects. The dealership was impeccable and the customer service was top notch. Arlene went above and beyond in every aspect of the car buying process! I highly recommend HB Dodge!
I worked with Product Specialist Javier Noriega in buying a 2018 Dodge Challenger RT, and he exceeded my customer service expectations. He was professional, knowledgeable, attentive and thorough - but was never pushy or dismissive. I told him what I wanted and he delivered. Javier was assisted by fellow Specialist (and ironically his brother) Gaspare Longo, who also succeeded in making this purchase easy and without the nightmares I've often heard the car-buying experience can be.
Finance Manager Michael Hanson also did an excellent job in arranging for financing for the vehicle, and I appreciated the speed and efficiency with which he conducted the transaction.
Overall my experience with Huntington Beach Dodge was excellent - easy, without pressure and one I would recommend to anyone. And, finally, this car ROCKS!
Honestly didn't think I would drive off with a new car. My sales guy "Allen" was great and made my experience fun. His manager worked out a great deal for me to get approved. I also made a trade in, they really went out thier way to satisfy a customer. I'm happy and blessed with my 2017 KIA OPTIMA HYBRID ¿ Thanks
Was just going for a walk when David approached me. I thought he was going to be a harassing car salesperson but he just showed me the newer cars and went on his way. When I inquired about my difficult situation, he promised that they could help and less than an hour later, I was driving off of the lot with a brand new car. Super thanks to David and the Kia of Cerritos team!
My husband and I were looking for a new car and we had decided on a Kia. Alan was our salesman and he really busted his butt to get us the deal we wanted AND at a price we wanted. We left happy and with the carver wanted.
Overall happy with my new car and buying experience. Our salesman Jose Luis R. was patient and understanding. He was able to understand and respect what my husband and I were shopping for and we did not feel pressured.
Paulo was extremely honest and upfront. He was very helpful and professional in explaining all our concerns. He has high level of knowledge in lease . He is very respectful to his employees and works in a quick and accurate manner.
I love my car, they worked with me until I was satisfied!!
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