I bought a nice almost new convertible and have been enjoying it all summer long. Here is why: VALUE: The vehicle was priced competitively making it hard to resit when compared to similar vehicles. THE VEHICLE: Even though it was prominently noted that the vehicle had a branded title, the dealer mentioned upfront once again to ensure that I am aware and fully understood what this meant. This made me feel that the owner had nothing to hide and actually wanted to ensure that I have all my concerns addressed. Nonetheless, I took the vehicle to the local authorized dealer to an independent inspection. The evaluation had no remarks nor anything new that Cobra Motors would not have told me already. THE DEALER: I plan on coming back for another vehicle as I was impressed by the buying experience I had the first time. For example, I was from out of town so the dealer worked around my schedule to accommodate me in test driving the vehicle without putting any pressure to buy it on the spot. I ended up buying the vehicle a few days later after convincing myself that I wouldn't find anything better of a value.
That being said, Omer and his family is pleasure to work with. They are easy to reach and I felt comfortable before I even met them in person. That is real customer service. Thank you, Cobra Motors. I have been recommending Cobra Motors to my friends in Chicago.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
We just purchased a 2017 Nissan Pathfinder from Hertz Car Sales in Louisville, KY.
The experience was a very pleasant and friendly one.
Delfin Clark who was our sales person was extremely helpful, informative, and had a super personality.
There price was very competitive and we were amazed at the number of customers that were at this dealership on our 2 trips there, which tells me they must be doing something very right to have this many buyers.
Highly recommend this dealer and Delfin as a salesman!!
Great salesman named Kyle
Negotiations were painless and finance was not pushy
Not like buying a car back in the day
Stop buy for a nice car buying experience
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