Was nice and newly renovated. Service was quick for a dealership. And staff was friendly. Was my first experience as a Kia owner they handled the small situation with my tail light quick and solved the problem for now was water behind the lens
Of the tail light. We will see if it comes back but they have no problem covering their warranties was very easy no hassle or questions
Bill Devine, as always, greeted me as I entered and got my car ready for service. He provided excellent information. In addition, the communication is top notch as is the quality fo work. My car was ready exactly when he said it would be.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great service and an honest assessment that my Soul???s brakes were fine and did not need replacing yet. I know plenty of dealers where service will push customers to do replacements ahead of when they???re needed.
Great service. No hagglung, no hassle. I told them which car I had seen online and was interested in. They verified it had the features I requested and let me test drive it. No upselling or switching. Just attentive service.
Jason Duquet went above and beyond to help get me out of my old lease as I was going to go over my miles and into a brand new lease. He listened to want i wanted and helped match me to the right car. I left that day with a brand new Kia Optima and I couldn't be happier! Thank you Jason!
Just days ago I walked in there looking to trade in my vehicle . Long story short I ended up buying a 2017 KIA SOUL PLUS . I was so impressed with Jason as a saleman and everybody there I went back in two days later and my girlfriend's son Brian bought a 2017 Kia Forte . Its a friendly place from everybody from the managers to the sales people to Scott to help you with the financing , to the service dept personnel . No ego trips there , always a good thing . Just a great bunch of people trying to keep the customer satisfied !
My 2013 Kia Soul Plus warranty ends in Dec 2018 and if I decide to trade it in , I would go to no other dealer .
Thank you to all of you @ Putnam Chrysler Dodge Jeep Kia for the courtesy and friendship . It was my pleasure to meet each and everyone of you !
This was the first time I actually bought a car on my own, Alex made me feel like it was not a big deal and that I would be OK, I don't think he realized it. I went from a huge Suburban to a much smaller car, he knew I was nervous, so when we went on our test drive it was great, as he explained what the car had to offer and made me feel at ease. I would recommend anyone to go work with him. Bruce is the same manager and also come over and talk to me and he was so kind and has a huge heart!
I came in on a Thursday to test drive a Kia niro. Joel met my wife and I with a big smile. He helped answer some questions on the new Kia niro I saw on the Tasca website. We took a test drive and liked it a lot. I have been researching different SUV options with hybrid technology. Car drove nice and smooth. Then I met a manager Bruce who was very friendly from the get go and got talking on my car trade in worth just to get an idea as to what it's worth. I never once felt pushed to have to buy anything. I told them my needs and they helped me. I talked to Bruce over the phone that night 5-6 times as he ran numbers to get me the monthly budget I needed to feel comfortable moving forward to purchase the car. 2 days later I signed the papers for the car with an unbelievable rate. I cannot say enough how Joel and Bruce made me feel so comfortable during the whole process. I had questions about the niro behind a hybrid and I wanted to look under the hood. Joel answered what he could and got me all the info I needed for the car who a little more familiar with some things I was asking. It was a pleasure to do business here.
Felt respected and had all my questions explained so that I understood what was happening with my car repair. Gary made me feel comfortable. I will definitely be back I know he will take care of me.. Real friendly and helpful environment
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