I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
Rented this car for a day
by BLP from null
November 30, 2018
This Kia even for the base model FE was really bad because the seats were very uncomforble and hard and not even a power driver seat. There is not any power AT ALL and the touch screen was not reponding well and not other USB to charge your phone only one to play music and Apple car play was even in the base model FE
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
WAS GREAT ON FUEL EFFICIENCY! WHAT HAPPENED?
by Berearose from Berea, Ohio
December 1, 2018
This is our second Kia. The last one was 11 years old. The Niro is our first Hybrid. I bought it for all the new safety features and the fuel efficiency. I've had the car for 6 months and was getting around 52mpg. Great! I haven't changed my driving style or driving habits but now I'm only getting approximately 27mpg. What the heck? I have just 3400 miles on the car and I am the only driver. Time for the first oil change and some answers to my fuel economy questions.
Just a routine service visit. Professional and courteous as usual Service tech finished work in a timely matter. They have a person that always asks if anyone needs a ride somewhere, while u wait. Well managed dealership
Great little car.
by Gitngone from Liberty ,SC
November 24, 2018
Purchased 1 step up from base. Still well equipped. Start/stop is near seamless. Great mileage so far. 40 heavy highway. Got 53 on a mountain trip.
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