The staff at Southern Kia Chesapeake are so friendly and courteous. They treat every customer as family. Joe Miller , Cynthia Adam, and Brian Johnson has the best customer service relation I have ever encountered. I will be recommending the dealership to others.
Mr. Winston Whitehurst was a great dealer today. He made sure my wife and I walked away with the best deal possible, and made sure to take care of any problems that occurred on our end. Highly recommended!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Although I was satisfied with the work done on my vehicle I was disappointed with my interaction with the service staff. Initially Carlos was very positive but things went forward not so much. I have concerns regarding communication between the staff members. When I am quoted one price and upon check out I am told something else, then when I think that the situation is corrected and try to checkout a second time the amount is still not what I was originally quoted. As a customer I should not have to work to get a price honored that I was originally promised. Regardless of the lack of communication between the staff members. I understand that we were customers that were acquired by your purchase of Perry Buick but to be honest this experience was NOT a very good first impression. Hopefully you will do better moving forward. Otherwise I???m going to have to find somewhere else to take my business.
Took from 2:15 in the afternoon till 10 PM that night! Was just trying to buy my leased vehicle, not really a new one.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.