The finance team needs better personnel that is customer oriented and not out for a commission. I really like my car but will not be doing further business with this particular dealer. I should have gotten out of there when I saw another customer lose it with one of the finance reps on the day I went to make my purchase. They put a new rep Carlos, who was begging for me to give them 5 stars, supervised by another guy who was his supervisor who was worse with less knowledge of the details on the plans he was pushing by the name of Andrew. Had to get consumer affairs involved in my case as they would not return my calls.
am very happy with my car thank you to the salesman Eddie has cars who was so honest and very helpful oh I forgot to all the team working very hard to get my dream come true, only one thing when the few fixtures of the car will be done :) thank you and yes I will recommend to all my friend and colleagues.
Excellent service that started with Ben over the internet then Brian took over on the sales floor and helped me close the deal. They even got me the color combination I wanted (was not in stock) at the price I wanted. Enjoying my Sorento, thanks again guys!
Very friendly when searching inventories and showed mind to help to find good car. After few negotiations, reached good deal. All processes were fast and accurate. Recommend to talk to John when visit this dealer.
I had a great experience at this dealer. Adam the sales representative was very helpful in getting me what I was looking for. Even after the purchase, Adam has been available and has answered every question I have. The staff at the dealership were very patient even though it was late at night when I purchased the car. I would definitely be recommending this dealership to my friends and family. I am very happy and do not regret purchasing from this dealer.
We worked JC Mejia to purchase a new Firs Edge. JC was very polite, courteous and went out of his way to help us. JC made buying a new car a pleasure and not a stressful event. I highly recommend both JC and Fette Fird
Brian and Jeff did a fantastic job of making this a quick easy transaction without lots of hassle. Howard was very understanding and willing to help make our purchase exactly what we wanted. Very pleased and would recommend!
Greg P was the best car salesman ever. Ray from the finance / account manager area was extremely kind, caring and took his time to explain everything to me. This was probably my best car purchasing experience ever.
by Zeronohigher0817@gmail.com from DealerRater.com
October 3, 2018
Everything went so smooth, Reggie is the best, he knew every answer to all my questions which made things go so smooth. I???m definitely recommending all my family n friends to Reggie.. thank you so much Reggie n white plains Kia you guys are the best of the best..
Even though my car was only in for some recalls I was treated very well. Our service guy, Mike was extremely helpful in getting my care done quickly and didn't push any other services on me, he did mention to me the the car needed an oil change and filter but since my daughter uses the car I was unaware of it. They offer you free drinks and food while you wait, even lunch sandwiches!!! If my daughter ever wanted another Kia, this is the place to come to.
I found a great car -The Forte - for a really amazing price on a 3 year lease. It has everything you want and the monthly payments are lower than comparable vehicles at other dealerships of conpetitors.
This place is so good that I will never go anywhere else- from Sales to Front Desk to Service and Customer Pick-ups the day of service...They continue to impress me and far exceed expectations in every way! Thank you!
Worked with Micheal on getting me into a used Optima, being a first time buyer they tried their hardest to get me into the car i wanted and did it the same day. Truly great people and great first time buying experience will definitely reccomend to friends and family. Buy here and leave happy
Both my sister and I purchased new vehicles on the same day as well as trade in our old Kias. Long story short, Kia owes us both reimbursement for money that was over paid on the previous vehicles. It's been well over a month and a half and we have yet to get our promised reimbursement. Terry, the man who handles the finance is always busy or will always give us a call back or is always in the process of contacting someone who will know more. He always tries to hand off our cases to someone else. I've even asked for the owner to call me back and I'm still waiting for said call back. I've been with Kia for over 5 years and never had a problem until now. The service department is great, Ernesto and Chris are great, but finance is the worse. Hopefully they can find someone who's a bit more qualified and has a better personality that can handle better customer service.
Kyle Green made my leasing experience smooth sailing. Took me out of a bad contract, put me in a vehicle that fit my budget and my needs. Forever thankful
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