Just purchased a Isuzu truck from Rick and he was very professional, had all the answers that I need and he worked with me to get a body swap on my schedule and delivered the truck on time! Very happy.
Good range of inventory with very good deals.
Generous staff who are willing to accommodate your every request.
Very informative briefing along the process.
Simple and fast processing.
Good buying experience overall.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I first went to the dealership from a recommendation my sister gave me after her recent purchase. I loved my charger and at first I felt that nothing will ever make me part from it. My sister told me that I needed to go see David because he was simply amazing and will do everything to help you find what you were looking for. I met David and we talked cars. I???m the type of person that knows cats and I have a need for speed! However, in my mind I was thinking Kia, ugh I don???t know about that. David showed me their newest edition at their dealership, the Kia stinger. My first impression was, ???wow! This was made by Kia???. It intrigued me to listen more. David was very knowledgeable about the features and the type of engine. I took the car for a test drive and I was immediately sold! David didn???t pressure me into making a purchase. I also test drive the premium stinger and David senses that I wasn???t happy with that car. He told me don???t worry I know the GT1 made you happy, let???s see what we can do for you. Long story short David, Rick and the owner made me feel as if I were family. They were attentive to my needs and I am ecstatic that I purchased my 2019 Kia Stinger GT1! Everyday I wake up pleased and excited to drive my car! Thank you all for the excellent customer service that you all gave me!!
I gave a lot of "averages", but expected a lot more from Volvo. When the sticker price is $63k. These folks can't hold a candle to a luxury dealership. I wrote a super lengthy review to Volvo. I purchased a new 2016 VW from them, vowing never to darken their doors again, but.....got sucked in to a 22% off MSRP deal that I couldn't pass up on a 2017 S90 loaner. In both instances the sales people were great. In both instances it went downhill from there; delivery, make ready, promises made, promises broken over and over. If you have to buy from them, ask for Reid on the VW side, and Chris on the Volvo side, but be prepared for subpar service after the sale.
I used the USAA car buying service which put me in contact with Todd. The entire deal was set up over the phone and when I arrived in Houston, Todd had everything ready to go. We were in and out in less than an hour and the vehicle was exactly as I requested. No hassle, no pressure, just a great experience. Thanks Todd!
i went in to get my battery check and they replaced it so quickly! Happy I was still under warranty and the staff is very friendly and professional! You won’t be disappointed!
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