We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Sebastian was very friendly yet never once made us feel uncomfortable by pressuring us into buying. He was there at the right time but knew when to step away and give us our space to discuss things among ourselves. Every question we asked was answered and explained fully. Great customer service by everyone involved including the finance guy. Thanks to everyone there. We will definitely be back and would highly recommend this place to both friend and family.
I was impressed with how my sales rep-Sean was not pushy but very helpful. The rest of the team also took care of all my concerns that I had with my end of lease options. I ended up with a great looking car(Optima) and a great interest rate 0%. I would highly recommend working with Grand Kia, I would imagine that the other side GMC, Buick would be just as great. Great job Sean!!!!
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