Mr. Ronnie & Mr. Mike Of Universal Kia are absolutely amazing! I am grateful for their time and great customer care. They are a true example of those operating in excellence. Thanks again gent???s & Universal Kia HH Kindest regards, Natasha O.
This was my first car buying experience, on my own. I was quite apprehensive, as I had heard horror stories about people being pressured to buy what they really didn't want by pushy salesmen. Ben Auert was friendly, professional, and patient. He took his time and made sure that I understand every part of the car buying process. At no time did I feel pressured or bullied. Ben even took the time to help me get the bluetooth/UVO app set up in my car. I now have a my first new car, a 2019 Kia Soul, and I couldn't be more pleased! Thank you Ben and Universal Kia!!!
Great place to get a vehicle! They greeted me timely and made me feel welcomed. They took their time with me, didn't rush or push and helped me find a vehicle for my lifestyle, budget and one I loved. I will forever be a Jeep driver.
I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
Very well laid out showroom, as well as good variety of vehicles. While shopping there my wife text me that a Sportage we had looked at the day before had been reduced to the price we offered. I purchased my vehicle elsewhere.
I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
Choose to work with no other companies only Wholesale inc. Cavender, Lukas, and John are some awesome paperwork. This will be the second vehicle I???ve purchased with this company and as long as they keep people like this I will continue to purchase in the future.
This is the second time I have used Wholesale Inc to purchase my car. Both times my experience was great. They listen to your wants and your needs they find you the car that's going to fit you they're very patient and very kind. Great prices on wonderful dependable clean cars.
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