My Wife and I were in the market for a new vehicle, and after stopping at many dealerships (leaving unsatisfied) we found ourselves at West Herr Kia in Orchard Park, NY. We had the pleasure of working with a knowledgeable, enthusiastic representative named Luke Churik. We received a phenomenal education on the multitude of vehicles available to us, and a thorough explanation of the processes mitigating the trade in of our old truck and the purchase of a new ride. I can honestly say that this is the first time I’ve left a dealership having COMPLETELY enjoyed every facet of the operation. All too often you walk into a dealership excited to complete a rather significant transaction, and are immediately turned off by an interaction with a cheesy, want-to-be professional salesman who thinks that their cheap suit makes them the absolute authority on all-things-automotive. Not at West Herr. Thank you Luke for great a great experience. This place has a great inventory (I mean great. West Herr has a multitude of dealerships right in town which can deliver pretty much and brand of car you’d like to check out) knowledgeable employees, a prim and proper facility... A++
Kia should be the new Mercedes
by Joel from Pasco Washington
January 3, 2019
It performs phenomenal drive like u are hovering on clouds picks up quick and inside or lord it’s like I’m driving something foriegn and the pano moon roof oh it’s to die for heated steering wheel I just wish it had remote start that would be the real cherry on top
Great experience with our sales person, it was quick and painless. The entire process went very smoothly and we drove out with our new car within 2 1/2 hours. Thank you!
by KarenB from Mount Morris, MI
December 17, 2018
My new Kia Optima is my dream car! It is excellent on gas mileage, drives very well, has an awesome sound system, which is very important to me. I would highly recommend this vehicle for future purchases.
I was not happy with my dealings with Paddock. I went in to look at a specific car, was contacted to verify that morning if I was still coming in, and when I got there was told the car was already sold. I should have been contacted regarding this!
The best car I've owned!
by Annie from Palmdale, CA
December 8, 2018
This car is awesome! Everything about it, mileage, looks great, comfortable, very reliable. I have never had any issues! It runs so smooth. I Love Kia!
I hate shopping for a new car because some salesmen are very pushy. I am never forced into anything I do not want at Northtown Kia. They always understand my needs and work with me so that the payment fits in my budget. All the people I come in contact with are very friendly and accommodating. I would highly recommend this dealership to anyone looking for a new or used vehicle.
Still love my LX after more than three years.
by Kia fan from Huntington Beach, CA
December 2, 2018
I bought this brand new in September of 15'. I still very much enjoy driving it wherever I go. It's ease of use on the gadgets and driving make this a pleasant ride. There are a few flaws that are minor such as the brakes, low passenger seat and headroom getting in and out. But the value well exceeds those minor peeves. It's good looking, roomy, fuel efficient and easy to drive.
My first time ever leasing a car and the staff here made the process soo simple and easy! They took the time to explain everything and answer any questions I had about the car, lease, coverage etc. Tom, Brandon and Sergio were all awesome!! Would highly recommend.
Best mid size car I have owned
by LosXav from Orlando, Fl
December 2, 2018
After looking at a few cars including Nissans, Toyotas, and even Buicks, the Kia Optima was a no brainer for me. I loved driving it, the comfort of it, and the options. Best car I could afford.
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