CarLotz sold me a 2015 Honda Civic. Jarratt, the salesman, was straightforward, knowledgeable, and provided great service. The car itself is clean and in good condition. No pressure sales tactics or shady negotiating. It was a great buying experience.
A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!
I have nothing but praise for this dealership and it's employees, which are all second to none. A couple of year ago I've purchased my first used vehicle at this dealership, not knowing WHAT to expect of a used vehicle, but gave it a shot as I gifted my Camry to my daughter to use at college. The vehicle inspection on this vehicle was so thorough, that in all my years driving the Tuscon I had not a single days of trouble with it. My only expense was filling up with gas, the annual oil replacement and a one-time brake and battery replacement. When I was in the market for another vehicle, I immediately thought about Pearson Mazda due to my previous experience and their track record. I did not regret it. After multiple test drives and comparison research between the Tuscon, Rav-4 and XR-5, I've decided on the Mazda XR-5 and cannot be happier with my choice or the most impressive and effective customer service provided by James Balsamo, Joseph Jackson and Kevin Johnson. They are all absolutely outstanding professionals that take excellent care of their customers, knows their product and are easy to work with. Thank you all for yet another terrific car buying experience and for turning my second experience at Pearson Mazda into another excellent one. I appreciate it. Rene
My twin and I bought our very first car on our own
by B&G from Midlothian, VA.
July 31, 2018
Mr. Donell Scott Jr. was the certified sales consultant that my twin and I worked with during our process of purchasing our vehicle. The overall service he gave and experience throughout was 10/10 and would recommend him to any of my friends/family. Thank you Mr. Donell Scott Jr.! This will be a day we will never forget!
We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!
Overall our experience with this dealership was good and we are pleased with our new car. We have owned a Kia for several years, have been very pleased with the car, and recently traded to a new, 2018 model. Sales and Service personnel at this dealership are courteous and friendly. Like any dealership, they are going to try to get the most they can for a car sale. Our experience: do your research ahead of time and be prepared to negotiate the deal you want. In the end, we were able to get the fair (for both sides of the equation) deal we expected to get on the car with our trade in - because we were prepared to negotiate. Ask questions, tell them what you want and won't accept. They want to sell you a car and proved that they will negotiate to a fair deal for all.
I recently purchased a Kia Stinger GT from Colonial Kia. I had been shopping online for little over a month, and I finally got the deal I wanted from my internet sales representative, Rod Boothes. Between dealing with Rod and Chad (the sales manager), I felt very comfortable and satisfied with my purchase. They were both very informative and patient, and moved me along the process as quickly as possible. This is a great place to purchase your next vehicle.
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