I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
Great car for the investment
by Thom2154 from Santa Rosa CA,
January 11, 2019
Nice design, great mileage from a reasonably priced, nice size sedan. The c ar lives up to its reputation and provides a good styling, comfortable ride with great economics. Up to 40 MPG on the road and average in the high 20s around town.
My experience was hassle free and easy. My salesperson Robert Feldt was awesome - I recommend seeing him if you need a car or want to sell a car! Clean facility with a kids playroom. Everyone was friendly and looked happy to work there
I had high hopes, so dissapointed
by L.Barbs from Seattle, WA
October 29, 2018
Bought this car with 7K miles. It's a good looking car but that's about it. In the time I've had it (21K miles now) the tan cloth seats have a tint of blue from people jeans (never seen this happen), the steering wheel has 3 specks of white, (the black covering came off) and the transmission has deteriorated. It used to be pretty smooth and now it has more lurch when shifting gears. Also the car did something VERY DANGEROUS, as I was driving on the freeway the side mirrors folded themselves up. This made them useless, they were basically pointed inside the car and when I turned on my indicators they would flash right next to my face. I pulled over and cycled the the car in park, reverse, drive twice and they didn't move back to normal. When I got home I unfolded them by hand and turned off the folding function. Its ridiculous and dangerous that this could even be possible. If the car is going 60mph or any mph there is no reason for my mirrors to be folded. If anyone works for Kia I have video proof
Jim West is more than a salesman, he really cares about finding just the right car for his customer., and doesn't pressure you into buying a car 'on that day' like some others we've encountered. If you want a caring, friendly person to help you find a car, Jim is the guy. We are really happy with the car he located for us!
BEST CAR for Comfort, Style and Amenities
by BIRK1334 from San Marcos, TX
December 28, 2018
KIA is amazing, this is my 2nd one and the OPTIMA meets all of my wants and needs. Great CAR! I’ll recommend this vehicle to all!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
5th Kia, First Optima
by Darda71 from Port Wentworth, GA
August 6, 2018
Packed with features, comfortable, stylish. Many features you would pay extra for on other makes. very reliable and great gas mileage. If your looking for good transportation and fun to drive, the Optima is it.
A fantastic vehicle so far, would highly recommend
by Polly C from Barrie
December 13, 2018
A very comfortable and safe ride, really nice luxury features. The only downside is opening the trunk after a big snowfall. If you're lazy like me and don't brush off the trunk first, you will have piles of snow land in the trunk due to the sloping body design at the rear of the vehicle.
The vehicles all look brand new on the outside and interior. The prices are great. My only suggestion is to have the car checked independently before buying it. I have purchased 2 cars from here. The first on had a the side mirror signal go bad a week or so after purchase. No way they could have known that beforehand. The 2nd car, my wife got stranded because the battery was bad and the mechanic said it didn't look like the correct one for the vehicle. I also had to replace all the tires after a month and the front brakes are only "a couple months from needing replaced" too. All told, the tires, brakes and battery cost me about $1200, but I probably saved more than that because it was sold much cheaper than anywhere else, so it's a give and take here.
by Karen from Kissimmee, FL
October 29, 2018
I had a 2013 EX Kia Optima and traded up to a 2017.. I love the upgrades they made to the overall vehicle. Smaller steering wheel, heated seats, back up camera, and more.
David Montes made my situation a breeze - buying a car from 1000 miles away and showing up at the dealership with bags in hand ready for a new car could have been a nightmare, but David made the entire situation easy and stress free. I had an opportunity to buy a car elsewhere and chose Courtesy because of the work and help David did for my situation. Awesome job!
by RG from Mesa
October 18, 2018
Nice car lots of great features. Power. Not getting the gas milage it should. Good comfort. Leather. Love the panoramic roof . Overall this is a nice car.
This is my first experience with Century Kia. I dealt with Paul, a service manager I would rate as A plus. His courtesy and professional attitude made my visit pleasant. They thoroughly inspected the car (2014 Sorento), which only needed a new battery. Even so, they had a look at my brakes and my cooling and air systems. I had them replace my windshield wipers and my air conditioning filter. There was no attempt to pressure me into buying what I did not need. The entire experience took less than two hours. They served refreshments. They kept me informed. They even hand washed my car. I live more than 25 miles away and had my car towed to their facility rather than having it taken to a less reputable Kia dealership located only three minutes from my home. I’m certainly glad for that decision. Century has become my Kia dealership and the service department is first rate.
Already has 65 service records in First year! hec
by Charlotte from Smithtown, NY
October 16, 2018
2017 Kia optima 2.4 L 4 cyl brought used at Hertz in Smithtown bad idea. Check engine light on already at 44,464 miles . Intake manifold problem poor gas mileage 19.9 mpg, 65 prior service records in first year, they won't give me the service records they are covering up the problems w this vehicle at both Kia dealer ,corp and Hertz. There were voltage regulator replaced inhibitor switch replaced in Feb 2018 and rear harness lights replaced May 2018 plus 61 other records unavailable to me and Kia dealer doesn't have either, covering up problems w this car don't buy it headaches unreliable motor running bad now. Now check engine light on and off and seat belt jingle goes on for no reason and stays on ,so does passenger airbag lights go on and stay on .. headaches electrical dash problems and brown smoke and intake manifold engine problems, really regret dealing w Hertz liars who won't release my service records and cover up a possible lemon and so does the kia corporate office never do anything don't give any help or information and my car is inder warranty til 60000 miles but you pay each time for inspection and they just fix the problem temporarily and your inconvenienced w no car for weeks each time and have to drive one half hour and pay 136 or 170 each time!! Don't buy Kia or hyundai you see brown smoke coming out of exhaust on new models and have covered up problems they don't tell you about!!!
I have a 2005 Mazda and needed an honest repair shop. My a/c stopped working and I was told by another repair shop it would cost me $1,500 to repair! ABC looked at it and said they could fix it for $300! They did!!!!
Fairly new vehicle only had a couple of weeks
August 16, 2018
Car met needs has plenty of leg room in front and back and love the trunk space, rides great and hoping the gas mileage will be as Great. Road trip planed very soon.
All my concerns were investigated ald taken care of....as well as more ! Then all was explained to me so I could understand what happened and wht and how it was solved. Thanks!!
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