Bought a used GMC Yukon from SAG and unfortunately have had to deal with the hassle of bringing the vehicle into the SAG service shop more times than I anticipated for a vehicle I have owned for only a little over a month. But Service Mgr Mike Ardolino has consistently provided me with outstanding customer service and repairs at very reasonable prices even after my 30 day dealership warranty ended. I can say I will always take my vehicles to Mike for any and all auto service needs in the future. Thanks Mike!
Great car for the investment
by Thom2154 from Santa Rosa CA,
January 11, 2019
Nice design, great mileage from a reasonably priced, nice size sedan. The c ar lives up to its reputation and provides a good styling, comfortable ride with great economics. Up to 40 MPG on the road and average in the high 20s around town.
Doe was a great help to me in locating the best type of car for my 16 year old daughter. While we didn’t buy while we were there, we’re keeping in touch in case something comes in. Thank you for your patience with us and our picky car buying habits!
BEST CAR for Comfort, Style and Amenities
by BIRK1334 from San Marcos, TX
December 28, 2018
KIA is amazing, this is my 2nd one and the OPTIMA meets all of my wants and needs. Great CAR! I’ll recommend this vehicle to all!
We did not buy from them. The one year old car with 30,000+ miles on it was priced above the norm, even by Kelley Blue Book standards. No negotiations available. So didn't buy. Nothing more. I'd recommend people to try, it doesn't hurt. But just be weary, you lose 3 years worth of manufacturer warranty, in just one year.
Buying process, quality of repairs, facilities rated 3's, because it wouldn't submit as "n/a". So these are not a true rating. Wanted to rate "n/a".
I had high hopes, so dissapointed
by L.Barbs from Seattle, WA
October 29, 2018
Bought this car with 7K miles. It's a good looking car but that's about it. In the time I've had it (21K miles now) the tan cloth seats have a tint of blue from people jeans (never seen this happen), the steering wheel has 3 specks of white, (the black covering came off) and the transmission has deteriorated. It used to be pretty smooth and now it has more lurch when shifting gears. Also the car did something VERY DANGEROUS, as I was driving on the freeway the side mirrors folded themselves up. This made them useless, they were basically pointed inside the car and when I turned on my indicators they would flash right next to my face. I pulled over and cycled the the car in park, reverse, drive twice and they didn't move back to normal. When I got home I unfolded them by hand and turned off the folding function. Its ridiculous and dangerous that this could even be possible. If the car is going 60mph or any mph there is no reason for my mirrors to be folded. If anyone works for Kia I have video proof
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
A fantastic vehicle so far, would highly recommend
by Polly C from Barrie
December 13, 2018
A very comfortable and safe ride, really nice luxury features. The only downside is opening the trunk after a big snowfall. If you're lazy like me and don't brush off the trunk first, you will have piles of snow land in the trunk due to the sloping body design at the rear of the vehicle.
Raul responded to my request for a test drive right away. The car was in very good condition both for the interior and exterior. Financing was fast and I got the same rate as my bank. Hertz made everything easy. Thanks!
by Karen from Kissimmee, FL
October 29, 2018
I had a 2013 EX Kia Optima and traded up to a 2017.. I love the upgrades they made to the overall vehicle. Smaller steering wheel, heated seats, back up camera, and more.
by Ed "Automation Engineer" from Morrison, Colorado
September 3, 2013
My agent Robert Hurd was excellent. I had no pressure what so ever. He answered all my questions and gave me the service I wanted. This is highly unusual with other dealers that I have worked with. I am very pleased with my experience with Hertz and Robert Hurd. I would recommend him to my family and friends.
RCM Visit Consult - 113584 World Kia Joliet
by roxynina27 from Chicago
October 21, 2018
this car was pretty smooth has all i need navigation backup power moon roof power passenger and driver seats great sorround sound. im very impressed
Sent in inquiry, spoke to Raul, set up a time to test drive the car. The car was immaculate! Low miles, beautiful!! Don't let the name Hertz deter you from checking out their cars!! Very well taken care of! Raul worked really hard on getting me the BEST financing available!! In and out in an hour and a half or less!! GREAT experience!! Never had such a smooth car buying experience!
by RG from Mesa
October 18, 2018
Nice car lots of great features. Power. Not getting the gas milage it should. Good comfort. Leather. Love the panoramic roof . Overall this is a nice car.
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
Already has 65 service records in First year! hec
by Charlotte from Smithtown, NY
October 16, 2018
2017 Kia optima 2.4 L 4 cyl brought used at Hertz in Smithtown bad idea. Check engine light on already at 44,464 miles . Intake manifold problem poor gas mileage 19.9 mpg, 65 prior service records in first year, they won't give me the service records they are covering up the problems w this vehicle at both Kia dealer ,corp and Hertz. There were voltage regulator replaced inhibitor switch replaced in Feb 2018 and rear harness lights replaced May 2018 plus 61 other records unavailable to me and Kia dealer doesn't have either, covering up problems w this car don't buy it headaches unreliable motor running bad now. Now check engine light on and off and seat belt jingle goes on for no reason and stays on ,so does passenger airbag lights go on and stay on .. headaches electrical dash problems and brown smoke and intake manifold engine problems, really regret dealing w Hertz liars who won't release my service records and cover up a possible lemon and so does the kia corporate office never do anything don't give any help or information and my car is inder warranty til 60000 miles but you pay each time for inspection and they just fix the problem temporarily and your inconvenienced w no car for weeks each time and have to drive one half hour and pay 136 or 170 each time!! Don't buy Kia or hyundai you see brown smoke coming out of exhaust on new models and have covered up problems they don't tell you about!!!
We had a wonderful experience with Joe. We were looking for used but bought new because of Joe. I would recommend going in to see him any time. He was professional and nice as was the rest of the staff. No pushiness and the dealership was very clean and neat. The best part is the staff picked the perfect car for me and I love it!!
5th Kia, First Optima
by Darda71 from Port Wentworth, GA
August 6, 2018
Packed with features, comfortable, stylish. Many features you would pay extra for on other makes. very reliable and great gas mileage. If your looking for good transportation and fun to drive, the Optima is it.
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