Dave is always friendly and welcoming. Mr. Campbell is amazing and so helpful. So happy that Bjion came back, he goes above and beyond when it comes to customer service and deserves acknowledgement for it.
Salesman Dion alcantara was more than helpful,he was very patient ,it wasn't until I went into the finance person Carlos that everything changed.i purchased the road hazard and some stupid program called dot.three days later tried to cancel both I could only cancel road hazard but I won't get credit till lease runs out.is that Fu or what.the other I was told x Carlos I couldn't cancel when the contract gives you thirty days to cancel.at this point I am thinking of cancelling the theft system also.i am so upset over this experience.and to top it all I have to worry about not having a spare.how stupid is that?
ALL employees meet me with a sincere smile, LISTEN, keep me updated with meaning and accuracy...especially Alex-he is a cut above even taking my work bag and carrying to the car for me...the whole team effort of sincerity and excellence plus genuine caring and going the extra mile is why I keep coming back-this is my third car and won’tt be my last: I appreciate them!!!
I I am a repeat customer and recently purchased a new QX 50. The car is incredible and my sales person, Walter, made the experience pleasurable. I have used the same service writer for three years, Tony Gaye and she has the best service writer I have ever had.
Thanks Ray! I was really impressed with how nice the Durango was. Ray was very helpful while I was there. He also answered my calls after I bought the car, which I really apppredciated. When you need a car, ask for Ray. He makes things happen!
I got to the dealership and met with Diego. Cool guy. We talked a bit about what I was looking for. He asked me what was important to me. I talked budget and monthly payment. We sat in an office and a finance guy came in and gave me a bunch of options. I got to pick what worked for me and I got a new truck! Thanks guys. I'm gonna send my friends your way!
Thanks so much for your help in getting me into a car. I had been searching for a while and you made it a great experience for me. Driving home down in my new Sante Fe was an awesome feeling. Thanks so much and I will refer some business to your dealership! Special thanks to Maryam for going above and beyond to make to my car buying experience the best it could be.
This dealership worked with me. They took what I had and helped me grab an affordable car off the lot. I highly recommend this dealership. As soon as you get to the door, they welcome you with a big smile and service you as best they can. They basically become a family to you, as they did to me!
Realmente el vendedor que me atendió a mí esposa y a mí, fue muy frontal y nos brindó una gran seguridad, Que eso realmente no es fácil de obtener hoy en día en los dealers. Nuestro vendedor que batalló y nos brindó toda la información fue JUAN!
My recent purchase a few days ago went well. Everything went well except the washing and cleaning of my car before I left the lot. I was and is still disappointed that your service deparment customer service would be so horrible. The only thing done was a vacuum of my car floor. I was told the exterior was washed which didnt look like it. The trunk had sand underneath the mats and there was dog hair all over the back seats which can only be seen by opening the car trunk. Because of such disappointment, I refused the free oil change they offered and would never recommend your service department to Any One I know.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
easy to set appointment, and great service as usual
by danielmc from DealerRater.com
December 5, 2018
It's very easy to set the appointments using their website, and they usually have a lot of convenient options. The service is consistently great, starting with the reception and the quality of the work done on the car
Good attention from dealer staff. They cared about what we needed.
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