Sales Manager Dru and finance team were true professionals in diligently working to get trade in value assessed and car sale negotiated. The process was quick and they accommodated our needs to ensure satisfaction in all facet.
I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
I had a great experience at Driver's Select this past Saturday. I worked with Charles McCormick and I couldn't recommend him enough! He was very personable and knowledgeable about each vehicle. I felt like I could trust Charles and that he truly had my best interest at heart. If you're looking for a car, go to Driver's Select and see Charles!
Charles McCormick is truly a customer care oriented person I have ever met. Instead of trying to sale me as much as possible, he listened and fulfilled my needs with the most cost effective way. I would definitely come back to drivers selected to buy a vehicle because their customers care structure and particularly because of Mr. Mccormick's ethic and the cares that he provided. Thank you so much.
Nicole took care of me. It was fast and easy really the only thing I had to do was test drive and sign papers once I arrived. We all know getting a car whether new or used can be a very long process. Driver???s Select made it easy to apply online, and not to mention the huge lot selection of cars! I found my car on their website and went from there. I have already recommended two other people here, one being my brother who also worked with Nicole to purchase his car. This all happened in two days! I HIGHLY recommend Driver??? Select and my girl Nicole who hooked me up!!
I was trading in my Infiniti QX50 for a Kia Niro. I'm sort of used to the luxury car dealership now but the Kia dealership was fine. They have food and drink on standby and the facilities are adequate. Staff are all friendly, nobody being pushy. It was an extraordinarily fast deal too. I'm used to car buying taking at least half a day. From getting to the dealership all the way to finishing with finance only took a little over two hours on a busy Saturday. Pretty impressive.
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Had a great time at Waxahachie Dodge. We drove away in our dream car thanks to their unbelievable customer service and experience. I appreciate Chance Massey and their sales team for making this happen.
I went in looking for a used car something good on gas and talked to Carlos, he was very informative and worked well with my budget got me situated in a car I really enjoy, definitely coming back to him
I am very unhappy with the salesman we bought our car from. In the sales process, he promised he would get an owner's manual for our car. We followed up multiple times with him via email & telephone calls. He never returned a single call nor responded to email. When we were able to reach him by phone, he promised to call back but never did. We have had the car for three months now and still no owner's manual. Very disappointed.
I had a stress free car buying experience at Freeman Hyundai. Staff was friendly, knowledgeable, and not pushy. Sandee was helpful and a pleasure to work with.
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