My business transaction of the ca purchase went very well with one exception, they promised to detail he vehicle but it was only washed. I would have addressed my complaint but I had a prior engagement and did not have the time to wait at the dealership. So far so good with the vehicle. In conclusion I would recommend this dealership to friends and family.
A fantastic vehicle so far, would highly recommend
by Polly C from Barrie
December 13, 2018
A very comfortable and safe ride, really nice luxury features. The only downside is opening the trunk after a big snowfall. If you're lazy like me and don't brush off the trunk first, you will have piles of snow land in the trunk due to the sloping body design at the rear of the vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Already has 65 service records in First year! hec
by Charlotte from Smithtown, NY
October 16, 2018
2017 Kia optima 2.4 L 4 cyl brought used at Hertz in Smithtown bad idea. Check engine light on already at 44,464 miles . Intake manifold problem poor gas mileage 19.9 mpg, 65 prior service records in first year, they won't give me the service records they are covering up the problems w this vehicle at both Kia dealer ,corp and Hertz. There were voltage regulator replaced inhibitor switch replaced in Feb 2018 and rear harness lights replaced May 2018 plus 61 other records unavailable to me and Kia dealer doesn't have either, covering up problems w this car don't buy it headaches unreliable motor running bad now. Now check engine light on and off and seat belt jingle goes on for no reason and stays on ,so does passenger airbag lights go on and stay on .. headaches electrical dash problems and brown smoke and intake manifold engine problems, really regret dealing w Hertz liars who won't release my service records and cover up a possible lemon and so does the kia corporate office never do anything don't give any help or information and my car is inder warranty til 60000 miles but you pay each time for inspection and they just fix the problem temporarily and your inconvenienced w no car for weeks each time and have to drive one half hour and pay 136 or 170 each time!! Don't buy Kia or hyundai you see brown smoke coming out of exhaust on new models and have covered up problems they don't tell you about!!!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Fairly new vehicle only had a couple of weeks
August 16, 2018
Car met needs has plenty of leg room in front and back and love the trunk space, rides great and hoping the gas mileage will be as Great. Road trip planed very soon.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Great car for the investment
by Thom2154 from Santa Rosa CA,
January 11, 2019
Nice design, great mileage from a reasonably priced, nice size sedan. The c ar lives up to its reputation and provides a good styling, comfortable ride with great economics. Up to 40 MPG on the road and average in the high 20s around town.
The process was good, they know about their business but you gotta be careful in all the fees and expenses that are not disclosed at first. They tried to help you whatever is your situation but just don't feel pressure to take a rush decision
I had high hopes, so dissapointed
by L.Barbs from Seattle, WA
October 29, 2018
Bought this car with 7K miles. It's a good looking car but that's about it. In the time I've had it (21K miles now) the tan cloth seats have a tint of blue from people jeans (never seen this happen), the steering wheel has 3 specks of white, (the black covering came off) and the transmission has deteriorated. It used to be pretty smooth and now it has more lurch when shifting gears. Also the car did something VERY DANGEROUS, as I was driving on the freeway the side mirrors folded themselves up. This made them useless, they were basically pointed inside the car and when I turned on my indicators they would flash right next to my face. I pulled over and cycled the the car in park, reverse, drive twice and they didn't move back to normal. When I got home I unfolded them by hand and turned off the folding function. Its ridiculous and dangerous that this could even be possible. If the car is going 60mph or any mph there is no reason for my mirrors to be folded. If anyone works for Kia I have video proof
I drove all the way from Westchester County to LIC to buy a car from this dealership after the Mitsubishi in the Bronx told me they couldn't help me. After a couple of hours the entire staff had me driving away with a new car and the price I was happy with paying. The staff was amazing and very cordial.
I would definitely go back to this dealership!
RCM Visit Consult - 113584 World Kia Joliet
by roxynina27 from Chicago
October 21, 2018
this car was pretty smooth has all i need navigation backup power moon roof power passenger and driver seats great sorround sound. im very impressed
Keano was very nice regarding the customer service and tried very hard to get us good deal. He explained every feature of each car and was pretty clear on details.
5th Kia, First Optima
by Darda71 from Port Wentworth, GA
August 6, 2018
Packed with features, comfortable, stylish. Many features you would pay extra for on other makes. very reliable and great gas mileage. If your looking for good transportation and fun to drive, the Optima is it.
I had a great experience at this dealer. Adam the sales representative was very helpful in getting me what I was looking for. Even after the purchase, Adam has been available and has answered every question I have. The staff at the dealership were very patient even though it was late at night when I purchased the car. I would definitely be recommending this dealership to my friends and family. I am very happy and do not regret purchasing from this dealer.
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